Invoice Matching Team Leader

About the Role

Ninja (quick-commerce) is seeking an experienced Invoice Matching Team Leader to join its operations team in Dammam, Eastern Province. This full-time role involves leading daily invoice matching, reconciliation, and exception resolution activities within a fast-paced warehouse environment. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Lead daily 3-way matching of supplier invoices against Purchase Orders (POs), Goods Received Notes (GRNs), returns, and supporting documents.
• Verify quantities, prices, item references, receiving status, and documentation before closing transactions.
• Investigate and resolve discrepancies related to invoices, quantities, receiving, returns, duplicates, and documentation.
• Coordinate with Receiving, Stock Control, Finance, Procurement/Commercial, and suppliers to resolve outstanding issues.
• Prioritize high-value, aged, and business-critical unmatched transactions, ensuring timely closure.
• Allocate daily tasks and monitor team productivity, accuracy, workload, and completion.
• Review complex cases and coach team members on investigation and reconciliation procedures.
• Maintain accurate records, supporting documentation, and audit-ready reconciliations.
• Monitor key performance indicators (KPIs) including matching completion, exception rate, ageing, accuracy, and closure time.
• Identify recurring issues and support process improvement, standardization, and automation initiatives.
• Escalate material, unusual, or unsupported discrepancies to the relevant supervisor.

Qualifications and Experience

• Previous team lead or supervisory experience is preferred.
• Strong knowledge of 3-way matching, Purchase Orders, Goods Receipts, returns, and invoice documentation.
• Good understanding of warehouse and inventory transaction flows and discrepancy investigation.
• Experience using ERP/WMS systems and advanced Excel for reconciliation and reporting.

Required Skills

• Strong numerical accuracy and attention to detail.
• Proficiency in documentation control.
• Excellent leadership and communication skills.
• Strong analytical, follow-up, and problem-solving abilities.

Work Environment

This role is based within a fast-paced warehouse environment, requiring a hands-on approach to daily operations and team coordination.

Application Process

Candidates meeting the above requirements are encouraged to apply.