img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeField
LocationLocationDammam
Join the Saudi Technical Institute for Petroleum Services as an IT Technician!

We are looking for a motivated IT Technician to provide technical support and assistance in a fast-paced environment. Your contributions will be crucial in maintaining our IT systems and ensuring seamless technology operations across our organization.

Key Responsibilities:
  • Technical Support: Provide first-line support for hardware, software, and network-related issues. Respond to service desk tickets, troubleshoot problems, and ensure timely resolution. Assist end-users with IT-related issues.
  • Hardware & Software Maintenance: Install, configure, and maintain computers, printers, and other IT equipment. Perform regular updates and patches for software applications.
  • Network Support: Assist in maintaining local area networks (LAN), wireless networks, and internet connectivity. Monitor network performance.
  • System Administration Support: Help create and manage user accounts and access controls, ensuring compliance with IT policies.
  • IT Projects Support: Assist in deploying new IT systems or upgrades and support IT-related training sessions.

Skills Required:
  • Basic knowledge of hardware, software, and network systems.
  • Strong problem-solving abilities.
  • Excellent customer service and interpersonal skills.
  • Effective time management to juggle multiple tasks.
  • Adaptability to learn and implement new technologies.

Preferred Candidate Qualifications:
  • Experience: 13 years in a related role.
  • Education: Diploma in Information Technology, Computer Science, or a related field.
  • Professional Level: Entry-level.

Requirements

  • Open for all nationalities
  • No experience required
Saud

Similar Jobs

IT Support Technician

📣 Job Ad

RASSCO | RAS SAUDI GROUP

Full-time
Join our team as an Information Technology Support Technician at RASSCO | RAS SAUDI GROUP! As the first point of contact for users experiencing technical issues, you will play a crucial role in ensuring smooth IT operations. Your responsibilities will include:
  • Responding to IT support requests via phone, email, or ticketing system.
  • Diagnosing and resolving basic hardware, software, and network issues.
  • Assisting with password resets, user account management, and access permissions.
  • Installing and configuring operating systems, applications, and basic IT tools.
  • Providing support for printers, scanners, and other peripheral devices.
  • Guiding users through step-by-step solutions for common technical problems.
  • Documenting troubleshooting steps and solutions in the knowledge base.
  • Escalating unresolved issues to Level 2 or 3 IT support teams.
  • Maintaining IT inventory and ensuring proper documentation of assets.
  • Assisting in setting up new employee workstations and IT equipment.
Qualifications & Skills:
  • Associate’s or Bachelor’s degree in IT, Computer Science, or a related field (preferred).
  • 02 years of IT support experience.
  • Basic knowledge of Windows, macOS, and common enterprise software.
  • Understanding of networking basics (IP addresses, Wi-Fi, VPN, etc.).
  • Familiarity with Microsoft Office, email clients, and troubleshooting techniques.
  • Strong communication and customer service skills.
  • Ability to multitask and prioritize IT support requests.
  • Experience with help desk ticketing systems (*, ServiceNow, Zendesk) is a plus.
Work Environment:
Office-based with occasional remote support. Some after-hours support may be needed.

breifcase0-1 years

locationDammam

17 days ago