Sales Manager (Saudi Only)

About the Role

Sheraton is seeking a Sales Manager (Saudi Only) to join their team in Dammam. This full-time position is responsible for proactively identifying and managing sales opportunities. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Role Responsibilities

The Sales Manager ensures that business is transitioned efficiently for proper service delivery. This role involves leading day-to-day sales activities and contributing to the overall sales strategy.

Key Duties

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base and identify sales opportunities.
• Manage relationships with key internal and external stakeholders.
• Provide accurate and complete turnovers to Event Management.
• Participate in sales calls with team members to acquire and close business.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Analyze market conditions, competitor strengths and weaknesses, economic trends, and supply and demand to inform sales strategies.
• Secure optimal business opportunities based on market conditions and location needs.
• Understand the location’s primary target customer and service expectations to offer tailored business solutions.
• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

• A minimum of 5 to 10 years of experience in a relevant sales role.
• Demonstrated ability to proactively solicit and handle sales opportunities.
• Proven track record of achieving personal sales goals.

Work Environment

This is a full-time position based in Dammam, requiring active engagement with customers and internal teams to foster strong relationships and drive sales performance.

Application Process

Interested candidates who meet the qualifications are encouraged to apply.