Senior Field Service Engineer📣 Job Ad

About the Role

Hitachi Energy is seeking a Senior Field Service Engineer to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position focuses on providing expert technical advice and hands-on support to customers. The role involves the installation, testing, commissioning, and troubleshooting of Hitachi's high-voltage products, ensuring the successful deployment and operation of advanced electrical equipment. The Field Service Engineer will identify and resolve complex issues during product start-up, and evaluate and recommend new equipment or upgrades to meet evolving customer needs, contributing to the reliable functioning of critical power infrastructure.

Key Responsibilities

• Participate in site activities, including installation testing, commissioning, and troubleshooting of Hitachi HV GIS, GCB, LTB, DTB, and other assigned equipment.
• Contribute to PGHV projects and collaborate with project teams as required.
• Coordinate with the tools management department for the proper handling, maintenance, and utilization of High Voltage (HV) tools and test equipment.
• Perform GIS Bay or GIS compartment assembly work, including minor fabrications.
• Troubleshoot and rectify defects in HV products at customer sites, and recommend repairs for Hitachi Energy factories or workshops.
• Support PGHV Service work activities at customer sites and workplaces.
• Operate test equipment for HV product testing, commissioning, and maintenance.
• Apply knowledge of procedures and methods for using special tools for HV product service jobs.
• Share acquired knowledge and skills with colleagues.
• Collaborate with Project Management teams, ensuring compliance with project requirements and site regulations.
• Lead contractors or subcontractors during job execution and coordinate with customers and back-office support for necessary resources.
• Obtain Preliminary Acceptance Certificates (PAC) or signed timesheets from customers upon task completion for invoicing.
• Prepare and submit site reports, activity plans, and resource requirements to management.
• Prepare Method of Statements as required, potentially for customer sharing.
• Adhere to company rules and regulations, maintain professional conduct, and report safety or integrity incidents.
• Implement Hitachi Energy's core values in daily activities.
• Prepare and submit weekly and monthly timesheets and expense reports in a timely manner.
• Obtain travel authorization prior to commencing any travel for site visits or deployments.
• Ensure compliance with all applicable external and internal regulations, procedures, and guidelines.
• Uphold Hitachi Energy's core values of safety and integrity.

Qualifications and Experience

• Bachelor's Degree or Diploma in Electrical Engineering.
• 6-10 years of experience in high voltage products, electrical equipment, switchgears, and HV switchgear protection and control.
• Proficiency in spoken and written English and Arabic.

Required Skills

• Installation testing and commissioning
• Troubleshooting of HV GIS, GCB, LTB, DTB
• Tools management and test equipment operation
• Protection and control systems
• GIS Bay assembly and minor fabrication
• Rectification of HV product defects
• Special tools usage
• Knowledge sharing
• Project Management collaboration
• Leadership of contractors/subcontractors
• Coordination with stakeholders
• Site reporting and activity planning
• Method of statement preparation
• Compliance with regulations and procedures
• Adherence to safety and integrity standards
• Timesheet and expense report preparation
• Travel authorization procedures
• Expertise in high voltage products and electrical equipment
• Experience with switchgears and understanding of HV switchgear protection and control

Work Location and Type

This is a full-time role based in Dammam, Eastern Province, Saudi Arabia.