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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam

About the Role

Hitachi Energy is seeking a Senior Field Service Engineer to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position focuses on providing expert technical advice and hands-on support to customers. The role involves the installation, testing, commissioning, and troubleshooting of Hitachi's high-voltage products, ensuring the successful deployment and operation of advanced electrical equipment. The Field Service Engineer will identify and resolve complex issues during product start-up, and evaluate and recommend new equipment or upgrades to meet evolving customer needs, contributing to the reliable functioning of critical power infrastructure.

Key Responsibilities

  • Participate in site activities, including installation testing, commissioning, and troubleshooting of Hitachi HV GIS, GCB, LTB, DTB, and other assigned equipment.
  • Contribute to PGHV projects and collaborate with project teams as required.
  • Coordinate with the tools management department for the proper handling, maintenance, and utilization of High Voltage (HV) tools and test equipment.
  • Perform GIS Bay or GIS compartment assembly work, including minor fabrications.
  • Troubleshoot and rectify defects in HV products at customer sites, and recommend repairs for Hitachi Energy factories or workshops.
  • Support PGHV Service work activities at customer sites and workplaces.
  • Operate test equipment for HV product testing, commissioning, and maintenance.
  • Apply knowledge of procedures and methods for using special tools for HV product service jobs.
  • Share acquired knowledge and skills with colleagues.
  • Collaborate with Project Management teams, ensuring compliance with project requirements and site regulations.
  • Lead contractors or subcontractors during job execution and coordinate with customers and back-office support for necessary resources.
  • Obtain Preliminary Acceptance Certificates (PAC) or signed timesheets from customers upon task completion for invoicing.
  • Prepare and submit site reports, activity plans, and resource requirements to management.
  • Prepare Method of Statements as required, potentially for customer sharing.
  • Adhere to company rules and regulations, maintain professional conduct, and report safety or integrity incidents.
  • Implement Hitachi Energy's core values in daily activities.
  • Prepare and submit weekly and monthly timesheets and expense reports in a timely manner.
  • Obtain travel authorization prior to commencing any travel for site visits or deployments.
  • Ensure compliance with all applicable external and internal regulations, procedures, and guidelines.
  • Uphold Hitachi Energy's core values of safety and integrity.

Qualifications and Experience

  • Bachelor's Degree or Diploma in Electrical Engineering.
  • 6-10 years of experience in high voltage products, electrical equipment, switchgears, and HV switchgear protection and control.
  • Proficiency in spoken and written English and Arabic.

Required Skills

  • Installation testing and commissioning
  • Troubleshooting of HV GIS, GCB, LTB, DTB
  • Tools management and test equipment operation
  • Protection and control systems
  • GIS Bay assembly and minor fabrication
  • Rectification of HV product defects
  • Special tools usage
  • Knowledge sharing
  • Project Management collaboration
  • Leadership of contractors/subcontractors
  • Coordination with stakeholders
  • Site reporting and activity planning
  • Method of statement preparation
  • Compliance with regulations and procedures
  • Adherence to safety and integrity standards
  • Timesheet and expense report preparation
  • Travel authorization procedures
  • Expertise in high voltage products and electrical equipment
  • Experience with switchgears and understanding of HV switchgear protection and control

Work Location and Type

This is a full-time role based in Dammam, Eastern Province, Saudi Arabia.


Requirements

  • Requires 5-10 Years experience

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