Senior Field Service Engineer📣 Job Ad

About the Role

Hitachi Energy is a global technology leader in electrification, focused on powering a sustainable energy future through innovative power grid technologies. The company is seeking a Senior Field Service Engineer to join its team in Dammam, Saudi Arabia. This role is integral to providing expert technical advice and on-site support to customers, encompassing the commissioning, installation, and testing of Hitachi's high-voltage products. The position involves identifying and resolving complex issues during product start-up and evaluating new equipment upgrades to meet customer requirements.

Key Responsibilities

• Participate in site activities, including installation testing, commissioning, and troubleshooting of Hitachi HV GIS, GCB, LTB, DTB, and other assigned equipment at customer sites.
• Contribute to PGHV projects and collaborate with project teams as required.
• Coordinate with the tools management department to ensure proper handling and utilization of HV tools and test equipment for site activities related to HV Products installation, testing, commissioning, and protection and control.
• Perform GIS Bay or GIS compartment assembly, including minor fabrications, and troubleshoot and rectify defects in HV products at customer sites.
• Advise on action plans for repairs requiring execution in a Hitachi Energy factory or workshop, and provide support for PGHV Service activities on-site and at customer workplaces.
• Learn and proficiently operate test equipment used for HV product testing, commissioning, and maintenance, mastering the procedures for using special tools for HV products service jobs.
• Share knowledge and train fellow engineers and technicians on learned skills and procedures.
• Collaborate with Project Management teams, ensuring full compliance with project management requirements and adhering to site regulations.
• Lead contractors or subcontractors during job execution and coordinate with customers and back-office support for necessary resources.
• Obtain Provisional Acceptance Certificates (PAC) or signed time sheets from customers upon task completion for invoicing.
• Prepare and submit site reports, activity plans, and resource requirements to the Project Manager, line manager, or supervisor.
• Prepare Method of Statements as required, which may be shared with customers based on contractual obligations.
• Adhere to company rules and regulations, exhibiting good behavior on-site and promptly reporting safety or integrity incidents.
• Implement Hitachi Energy's core values, demonstrating a commitment to safety and integrity in daily activities.
• Prepare and submit weekly and monthly timesheets and expense reports in a timely manner.
• Prepare travel authorizations prior to commencing any travel for site visits or deployments.
• Ensure compliance with all applicable external and internal regulations, procedures, and guidelines.

Qualifications and Requirements

• Bachelor's Degree or Diploma in Electrical Engineering.
• 6-10 years of experience in high voltage products, electrical equipment, switchgears, and HV switchgear protection and control.
• Proficiency in both spoken and written English and Arabic languages is required.

Required Skills

• Installation testing
• Commissioning
• Troubleshooting
• High Voltage Gas Insulated Switchgear (HV GIS)
• Gas Circuit Breakers (GCB)
• Line Traps (LTB)
• Disconnecting and Earthing Switches (DTB)
• Tools management
• Test equipment operation and management
• Protection and control systems
• GIS Bay assembly
• Minor fabrication
• Rectification of HV product defects
• Project Management collaboration
• Leadership and coordination
• Reporting and documentation
• Method of statement preparation
• Safety compliance
• Integrity and ethical conduct
• Professional behavior
• Time sheet and expense report preparation
• Travel authorization procedures
• Regulatory compliance
• Expertise in high voltage products
• Knowledge of electrical equipment
• Familiarity with switchgears
• Understanding of HV switchgear protection and control

Work Environment

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires active participation on customer sites, involving travel as necessary for project execution and support.