Senior Sales Engineer (Saudi National)

About the Role

Carrier is seeking a Senior Sales Engineer to join its team in Dammam, Eastern region. This full-time role focuses on supporting and growing the service and aftermarket business, specifically for service agreements, maintenance contracts, service repairs, and digitalized service solutions. The successful candidate will be responsible for developing new business opportunities, strengthening customer relationships, and driving profitable sales growth.

Role Overview

The Senior Sales Engineer will work closely with customers and internal teams to identify business needs and develop tailored service solutions. This position involves negotiating commercial agreements and achieving sales targets within the service and aftermarket sector. The role requires 2-5 years of experience.

Key Responsibilities

• Develop new business opportunities and expand the customer base for service agreements, maintenance contracts, service repairs, and aftermarket solutions.
• Manage existing customer accounts, build strong relationships with key stakeholders, and identify opportunities to increase customer retention and service revenue.
• Prepare and follow up on quotations, commercial proposals, tenders, and service sales inquiries, ensuring timely and accurate responses.
• Lead commercial negotiations to achieve profitable business outcomes and secure orders in line with company objectives.
• Promote connected and digital service offerings by providing customers with professional proposals, relevant technical information, and tailored solutions.
• Achieve assigned sales and order booking targets while ensuring profitable growth and effective management of sales opportunities.
• Prepare monthly sales forecasts, monitor the sales pipeline, and report business performance and opportunities to management.
• Identify prospective customers, target accounts, and project opportunities; assess customer needs and recommend suitable service solutions.
• Execute planned customer visits, conduct customer meetings and workshops, and participate in relevant industry events to increase awareness of Carrier’s service offerings.
• Follow up on outstanding payments and coordinate with relevant internal teams to support timely collection.
• Collaborate with internal sales, service, and technical teams to develop customer-focused solutions and support business growth.

Required Experience

• 2-5 years of experience in a relevant field.

Company Values

Carrier is guided by its values of Respect, Integrity, Inclusion, Innovation, and Excellence. The company aims to provide a workplace that attracts, develops, and retains talent, fosters collaboration, and drives innovation to serve its customers.

Application Information

Salary for this position will be disclosed during the recruitment process.