D365 Implementation Manager (Saudi & UAE) (9 Month Contract)📣 Job Ad
| Contract Type | Seasonal | |
| Workplace type | On-site | |
| Location | Dhahran |
About the Role
Rotork is seeking a D365 Implementation Manager for a 9-month contract position. This role is critical for the successful deployment of D365 across factories and selling entities in Saudi Arabia and the UAE. The Implementation Manager will serve as the key link between programme delivery and on-the-ground execution, ensuring sites are fully prepared, resilient, and supported through the go-live and early adoption phases. This position requires a hands-on approach, focusing on developing detailed implementation plans, coordinating resources, managing risks, and ensuring operational readiness. The successful candidate will collaborate closely with project management and change teams, while taking direct ownership of site-level implementation activities.
Key Responsibilities
- Develop and maintain a detailed implementation plan for the Saudi Arabia & UAE D365 deployments, tailoring a central programme template to site-specific operational needs.
- Lead and coordinate all site-level preparation activities for deployment, engaging across functional areas including Production, Supply Chain, Engineering, Quality, Contracts, HR, and Finance.
- Own and execute the cutover planning process, developing cutover checklists, resource plans, and runbooks in alignment with central programme guidance.
- Ensure technical and operational readiness by defining, tracking, and closing readiness activities and dependencies across all site functions.
- Serve as the primary interface between the central programme and local site teams to ensure alignment on deployment timelines, issue resolution, and change requests.
- Collaborate with functional deployment leads and Subject Matter Experts (SMEs) to define and validate business scenarios, test outcomes, and legacy system transition requirements.
- Identify, document, and manage site-specific risks, assumptions, issues, and dependencies (RAID), escalating to programme leadership as necessary.
- Coordinate implementation governance routines, including readiness checkpoints, go/no-go decision inputs, Early Life Support (ELS) preparation, and post-go-live stabilisation planning.
- Apply structured change management techniques to support adoption, including assisting with communication rollouts, coordinating localised training efforts, and preparing knowledge transfer sessions.
- Track and report against clear implementation Key Performance Indicators (KPIs), encompassing a blend of programme and operational measures, Service Level Agreements (SLAs), and post-go-live support metrics.
- Contribute to site-level lessons learned sessions post-deployment and provide feedback to the central programme for continuous improvement.
Qualifications and Requirements
- Proven track record of delivering enterprise-wide business applications, including successful ERP implementations within an engineering, design, and manufacturing organisation.
- Possession of PMI or Prince 2 project management qualifications.
- Demonstrated ability to manage large, complex projects and multiple work streams concurrently.
- Strong understanding and application of project management competencies, including scope, time, cost, quality, HR, communications, and risk management.
- Highly motivated and a self-starter with a personal commitment to delivery.
- Ability to lead from the front with a hands-on approach to delivery.
- Demonstrated ability to influence and motivate teams across multiple functions.
- The required experience level for this position is 5-10 years.
Required Skills
- D365 Implementation
- ERP Implementation
- Project Management
- Risk Management
- Change Management
- Communication
- Leadership
Work Environment and Contract Details
This is a 9-month contract position. The role is located in Dhahran, Saudi Arabia, with responsibilities extending to the UAE. The position is paid on a salary basis.
Requirements
- Requires 5-10 Years experience
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