Presales Expert (Mining & Minerals)📣 Job Ad

About Aramco Digital and the Presales Expert Role

Aramco Digital is seeking a Presales Expert (Mining & Minerals) to join its team in Dhahran, Eastern, Saudi Arabia. This full-time role is central to supporting business opportunities by translating complex mining operational requirements into practical and commercially viable digital solutions across the entire mining value chain. The position requires a professional with 5-10 years of experience.

Role Purpose and Contribution

The Presales Expert collaborates with business development, product, engineering, and delivery teams throughout the presales lifecycle. Key activities include opportunity qualification, solution design, proposal development, and direct customer engagements. As an individual contributor, this role supports business growth by providing deep mining domain expertise, contributing to solution development, and assisting customers in addressing operational challenges through advanced digital technologies.

Key Presales Responsibilities

• Support presales activities across the opportunity lifecycle, including qualification, RFP/RFI responses, solution presentations, proof-of-concept engagements, and proposal development.
• Collaborate with business development and commercial teams to understand customer requirements and develop value-driven solution proposals for mining companies, EPCs, and industrial organizations.
• Prepare solution documentation, technical narratives, implementation approaches, and commercial inputs for customer proposals.
• Support opportunity tracking and contribute customer, market, and competitive insights to strengthen business opportunities.
• Develop and maintain reusable proposal content, solution templates, and presales assets for mining and minerals use cases.
• Contribute to improving proposal quality, presales processes, and customer engagement activities.

Solution Development and Technical Engagement

• Support the design of digital solutions addressing mine planning, fleet management, processing optimization, asset reliability, tailings monitoring, and operational performance improvement.
• Assist in translating mining operational challenges into practical, scalable, and deliverable digital solutions aligned with customer objectives.
• Support technical discussions by presenting solution capabilities, business benefits, and implementation considerations during customer engagements.
• Apply knowledge of Operational Technology (OT) and Information Technology (IT) environments to support integrated digital solution development.
• Maintain awareness of mining technologies, automation trends, industrial analytics, and digital transformation practices to enhance solution offerings.
• Ensure proposed solutions align with customer operational requirements and existing infrastructure.
• Participate in customer discovery workshops, site visits, technical assessments, and solution presentations with mine site and corporate stakeholders.

Qualifications and Experience

• Solid knowledge of mining operations across exploration, mine operations, mineral processing, and asset management.
• Demonstrated solution consulting capabilities and the ability to engage effectively with business and technical stakeholders.
• Experience range of 5-10 years in a relevant field.
• Professional certifications in mining technologies, industrial automation, digital transformation, or enterprise technologies are preferred.

Collaboration and Continuous Development

• Build effective working relationships with mining engineers, operations teams, asset managers, and technology stakeholders.
• Collaborate closely with product, engineering, delivery, and commercial teams to ensure proposed solutions are technically feasible and aligned with implementation capabilities.
• Support the successful transition of opportunities from presales to delivery through effective documentation and knowledge transfer.
• Contribute to the development and maintenance of solution assets, industry use cases, methodologies, and knowledge repositories for mining and minerals solutions.
• Share knowledge, lessons learned, and industry best practices with colleagues and project teams.
• Support continuous improvement initiatives that strengthen presales effectiveness, customer experience, and solution quality.
• Maintain awareness of emerging mining technologies, market trends, and industry best practices to support ongoing capability development.