Account Manager

About the Role

Hungerstation is seeking an Account Manager to join their team in Makkah, with responsibilities covering Jeddah and Makkah. This full-time position involves managing customer accounts, building strong client relationships, and negotiating agreements to maximize profitability. The role requires 0-1 years of relevant experience.

Key Responsibilities

• Serve as the primary point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisory relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and identify areas for improvement to meet sales quotas.
• Forecast and track key account metrics, including quarterly sales results and annual forecasts.
• Prepare reports on account status.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.

Operational Duties

• Follow all relevant policies, procedures, and processes to ensure controlled and consistent daily work.
• Contribute to identifying opportunities for continuous improvement in processes, practices, cost-effectiveness, and productivity.
• Promote the implementation and adherence to policies, procedures, processes, and instructions among employees.
• Follow daily operations related to the job to ensure work continuity.
• Contribute to preparing timely and accurate reports concerning the line of work to meet requirements, objectives, and standards.
• Ensure the satisfaction of both internal and external customers by addressing their needs courteously and promptly.

Qualifications and Experience

• 1-2 years of relevant experience.
• A Bachelor's Degree in a relevant field is required.
• A Master's degree in a relevant field is preferred.

Work Type and Location

This is a full-time position based in Makkah, with responsibilities extending to Jeddah. The salary for this role will be disclosed during the interview process.