Career Opportunities: Service Associate Waiter📣 Job Ad

About the Service Associate - Waiter Role

Shangri-La Hotel in Jeddah is seeking a Service Associate - Waiter to join their Food & Beverage team. This role involves more than standard service duties; it focuses on creating memorable dining experiences for guests by adhering to Shangri-La Standards.

Key Responsibilities

• Maintain a thorough understanding of menu items and their preparation methods.
• Provide recommendations to guests regarding menu selections.
• Accurately take guest orders and serve them with attentiveness.
• Focus on guest satisfaction and aim to create positive moments during their dining experience.
• Prepare the restaurant environment prior to service periods.
• Coordinate effectively with the culinary team to ensure timely guest service.
• Process guest billing accurately and ensure all charges are posted correctly.
• Adhere to Shangri-La's established food safety processes and procedures.
• Collaborate with colleagues to contribute to the overall success of the Food & Beverage outlet.
• Support the supervisor in ensuring the smooth execution of meal service operations.

Qualifications and Experience

Candidates for this role should possess the following qualifications:

• A minimum of 1 year of experience working as a waiter, preferably in a 5-star hotel environment.
• Strong English language proficiency.
• A positive attitude and a demonstrated willingness to learn and develop.

Essential Skills

Successful candidates will demonstrate strong conversational skills to effectively engage with guests. The ability to work collaboratively within a team and maintain a professional demeanor is also essential for this full-time position.

Work Environment

This is a full-time position based in Jeddah. The role operates within the Food & Beverage outlets of the Shangri-La Hotel, requiring interaction with a diverse range of guests and colleagues.