Expansion Sales Executive📣 Job Ad

About Foodics

Foodics is a leading restaurant management ecosystem and payment technology provider, established in 2014. Headquartered in Riyadh, the company operates offices across five countries, including the UAE, Egypt, Jordan, and Kuwait, serving customers and partners in over 35 countries worldwide. Foodics has successfully processed over 6 billion orders, positioning itself as one of the most rapidly evolving SaaS companies in the MENA region. The company has secured three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA to date, enhancing its innovation capabilities to support business owners.

Role Overview: Expansion Sales Executive

Foodics is seeking an Expansion Sales Executive to join its team in Jeddah, Makkah Province. This full-time role is responsible for managing expansion sales requests from existing customers while actively driving upselling and cross-selling opportunities. The Executive ensures that expansion deals are processed efficiently, focusing on maximizing revenue through the strategic inclusion of additional products. Candidates should possess 2-5 years of relevant experience.

Key Responsibilities

• Handle incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.
• Identify new upselling and cross-selling opportunities from existing customers through outbound activities.
• Recommend additional products to maximize revenue from expansion deals.
• Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
• Work closely with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding their expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

Sales Strategy and Focus

The Expansion Sales Executive plays a crucial role in enhancing deal value by strategically including upsell and cross-sell products. While expansion revenue is often driven by customer requests, this position focuses on proactive engagement to identify and recommend additional solutions, thereby maximizing revenue generation from each expansion opportunity within the existing customer base.

Required Experience and Skills

• A minimum of 2 to 5 years of experience in sales, account management, or a related field, preferably within a SaaS or technology environment.
• Demonstrated ability to manage sales pipelines, generate accurate quotes, and drive deal closure.
• Proven capability in identifying and executing upselling and cross-selling strategies.
• Proficiency in CRM systems for tracking sales activities and maintaining customer records.
• Strong communication and interpersonal skills for effective customer and internal team engagement.

Work Setting

This is a full-time position based in Jeddah, Makkah Province. The role requires close collaboration with various internal teams to ensure smooth sales operations and customer satisfaction.