Hard Services Sr. Specialist

About Abdul Latif Jameel

Abdul Latif Jameel is a diversified business with extensive operations across the Middle East, North Africa, and Turkey. With a history spanning 75 years, the company has grown from a trading business and Toyota distributorship in Jeddah, Saudi Arabia, to an organization with a comprehensive automotive expertise and diversified interests in sectors contributing to the 'infrastructure of life' in the MENAT region.

Role Overview

The Hard Services Sr. Specialist ensures the continuous and uninterrupted operation of HITCL facilities during operational hours. This full-time role, based in Makkah (Jeddah and Makkah), focuses on maintaining full availability of essential services such as electricity, water, security, cleaning, gardening, pest control, and preventive maintenance. The specialist safeguards campus functionality, safety, and asset integrity, ensuring facilities are maintained as modern, well-designed spaces that support an engaging learning environment. The role requires 2-5 years of experience.

Key Accountabilities

• Ensure all campus facilities, classrooms, workshops, and labs are operational, safe, and ready for use at all times.
• Ensure uninterrupted availability of utilities and essential services, including electricity, water, cleaning, security, catering, gardening, and pest control.
• Coordinate internal and external inspections and audits, address observations, and ensure timely closure of action items.
• Ensure compliance with HSE standards across all campus areas and support corrective actions and preventive measures.
• Manage institute assets and training equipment, ensuring accurate inventory records, proper usage, and asset protection.
• Coordinate and monitor facility vendors and contractors, ensuring service quality, compliance, and contractual adherence.
• Support the planning and execution of facility upgrades, layout changes, and minor improvement projects in coordination with internal stakeholders, ensuring a modern and engaging learning environment.

Major Activities

1. Develop, maintain, and adhere to Campus Operations Standard Operating Procedures (SOPs).
2. Monitor daily facility conditions and essential services availability.
3. Coordinate preventive and corrective maintenance activities.
4. Track asset usage, condition, and lifecycle.
5. Liaise with vendors and contractors on service delivery and issues.
6. Prepare facilities for inspections, audits, and compliance visits.
7. Support workshop and lab readiness for technical programs.
8. Document incidents, actions, and follow-ups related to facilities operations.
9. Manage petty cash fund to cover day-to-day facility operational expenses, ensuring proper documentation, reconciliation, and periodic closure in line with ALJ financial policies.

Framework and Decision-Making Authority

This role operates within HITCL operational policies, HSE standards, asset management guidelines, and approved facility budgets. The specialist is authorized to coordinate daily facility operations, manage vendors and service providers, and execute preventive and corrective maintenance activities to ensure continuous campus readiness. Strategic decisions related to capital investments, major facility redesigns, contract approvals, and budget changes remain with Campus Services & Administration leadership and relevant governance bodies as per ALJ MOA. The role may manage an approved petty cash fund for routine operational expenses in accordance with ALJ financial policies.

Application Process

Candidates interested in this Hard Services Sr. Specialist position are encouraged to apply. The salary for this role will be discussed during the interview process.