Outbound Team Leader

About the Role

Ninja (quick-commerce) is seeking an Outbound Team Leader to manage daily outbound warehouse operations in Jeddah, Makkah Province. This full-time role involves supervising the outbound team, ensuring accurate and timely processing, picking, packing, and dispatch of orders, and maintaining operational efficiency to meet daily targets. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Supervise and coordinate daily outbound warehouse activities.
• Ensure orders are picked, packed, sorted, and dispatched accurately and on schedule.
• Assign daily tasks and monitor team productivity and performance.
• Ensure outbound operations meet daily targets and operational KPIs.
• Monitor order accuracy and minimize picking and dispatch errors.
• Coordinate with inbound, inventory, and other warehouse teams to ensure smooth operations.
• Identify operational challenges and implement corrective actions.
• Ensure compliance with warehouse safety standards and operational procedures.
• Prepare daily performance reports and highlight operational issues.
• Support team training, development, and continuous improvement.

Qualifications and Experience

• Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 2–3 years of experience in warehouse operations, with a preference for outbound operations.
• Previous experience in a supervisory or team leadership role.

Required Skills

• Good understanding of picking, packing, sorting, and dispatch processes.
• Strong knowledge of warehouse operations and inventory handling.
• Ability to monitor KPIs and achieve operational targets.
• Strong leadership, communication, and problem-solving skills.
• Ability to work under pressure in a fast-paced environment.
• Good organizational and time management skills.
• Proficiency in Microsoft Office; experience with warehouse management systems (WMS) is an advantage.

Work Environment

This is a full-time position based in Jeddah, requiring active involvement in daily warehouse operations to ensure efficiency and target achievement.

Application Process

Candidates who meet the above requirements are encouraged to apply.