People & Culture Coordinator Saudis Only

About Accor

Accor is a global hospitality leader with over 300,000 experts dedicated to guest experience and service excellence. The company leverages its integrated ecosystem of brands and services to redefine hospitality and inspire new ways to experience the world.

Role Overview

The People & Culture Coordinator will provide professional advisory and executive support to all department heads and hotel staff. This full-time position, based in Jeddah, is crucial for achieving the strategic goals of the establishment by ensuring efficient human resources operations. The role is suitable for candidates with 0-1 years of experience.

Key Responsibilities

• Maintain accurate and secure personnel records, both computerized and manual.
• Prepare and maintain files, reports, letters, memorandums, and other relevant business documentation.
• Assist in daily departmental administration, including reference checks, contract and offer preparation, and timely dispatch of regret letters.
• Coordinate the screening of all applicants and follow standard procedures for personnel appointments.
• Assist in managing the hotel's talent bank for staff replacement and supplementation.
• Support the production and coordination of advertising for recruitment.
• Coordinate salary surveys and assist with recruitment open days and fairs.
• Coordinate room reservations for training courses and ensure adequate notification.
• Assist with the administration of new staff orientation prior to and on the actual commencement day.
• Support the formulation of the Human Resources training plan and the development of an appropriate skills base.
• Develop individual training programs for staff according to job requirements, focusing on multi-skilling.
• Review training progress by implementing appropriate assessment procedures.
• Assist department heads in maintaining current knowledge of contemporary Human Resource issues.
• Check weekly training sheets from all departments to ensure staff receive daily and weekly task training.
• Support Heads of Department in providing hands-on task training as required.
• Conduct health & safety training with new starters.
• Maintain an up-to-date record of training requirements for hotel personnel.
• Ensure staff appraisals occur regularly through a monitoring system.
• Set up systems to monitor the achievement of departmental goals and objectives.
• Assist in developing departmental health & safety training files and advise heads of department on health & safety training.
• Ensure staff welfare programs, including staff-room, uniforms, and name badges, are maintained.
• Monitor staff notice boards for relevance and updates.
• Monitor the staff suggestion box and coordinate replies.
• Assist in staff counseling to prevent work-related problems and support dispute resolution.
• Conduct exit interviews as appropriate.
• Provide staff details to the accounts department monthly for labor turnover and equal opportunities monitoring.
• Assist with staff accommodation arrangements.
• Address day-to-day industrial relations issues and advise the Human Resource Manager of potential problems or solutions.
• Coordinate pension/medical/committee meetings, ensuring room bookings and staff notifications.
• Administer the Employee of the Month and Employee of the Year schemes.
• Assist in Human Resource Auditing Procedures, monitoring branch staff turnover, absenteeism, guest reaction, and labor costs.
• Advise on local labor law issues and maintain relationships with authorities to stay updated on regulations.
• Ensure "best practice" standards are developed and encourage line management commitment to their implementation.

Required Experience and Skills

• 0-1 years of experience in a relevant field.
• Strong organizational and administrative skills.
• Ability to maintain accurate and secure records.
• Excellent communication and interpersonal skills.
• Familiarity with HR policies and procedures.
• Proficiency in preparing business documentation.
• Ability to comply with hotel and company policies.
• Commitment to continuous learning and professional development.

Work Environment

This is a full-time position based in Jeddah. The role requires adherence to all personnel policies and procedures, as well as participation in training and communication meetings.