Receiving Operations

About the Role

Ninja 🥷🏽 is seeking an experienced Inbound Supervisor to lead the receiving operations at its fast-growing grocery distribution center in Makkah, specifically covering Jeddah and Makkah. This full-time role requires 2-5 years of experience and involves overseeing the flow of goods from supplier arrival through receiving and putaway handover, ensuring accuracy, safety, and timely processing.

Key Responsibilities

• Plan the daily inbound schedule and allocate manpower based on truck arrivals and inbound volume.
• Supervise unloading, counting, PO receiving in the WMS, and putaway handover processes.
• Ensure all open receipts are closed on the same day, preventing end-of-shift backlogs.
• Enforce cold chain, FEFO, expiry, and quality control requirements for ambient, chilled, frozen, and fresh products.
• Lead, train, and develop the receiving team, monitoring individual productivity and performance.
• Coordinate with Planning, Commercial, and Suppliers to ensure smooth inbound operations.
• Monitor inbound volumes, productivity, and open receipts regularly.
• Identify recurring operational issues and support process and system improvements.
• Maintain a strong floor presence and ensure compliance with warehouse procedures and standards.

Qualifications and Experience

• Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business, or equivalent experience.
• 3-5 years of experience in warehouse operations, including at least 2 years supervising a receiving/inbound team.
• Experience in Grocery, FMCG, Retail, or Food Distribution, with a preference for multi-temperature handling.
• Hands-on experience with Warehouse Management Systems (WMS), including receiving, PO/ASN, and putaway functionalities.
• Strong proficiency in Microsoft Excel.
• Solid knowledge of Food Safety, Cold Chain, and Expiry Control principles.
• Proven people management skills and a strong warehouse floor presence.
• Willingness to work shifts, weekends, and during peak seasons.

Work Environment

This role operates within a fast-paced grocery distribution center environment. The Inbound Supervisor will lead a team of Team Leaders and Receiving Officers, ensuring efficient and accurate operations. The position requires adaptability to varying work schedules, including shifts, weekends, and peak seasons, to meet operational demands.

Application Process

Qualified candidates are encouraged to apply. Salary details will be discussed during the interview process.