Showroom Sales Representative

About the Role

Jazeera Paints is seeking a Showroom Sales Representative to join its team in Jeddah. This full-time role is essential for delivering excellent customer service, ensuring a positive experience for all visitors, and upholding high service standards both before and after sales.

Customer Engagement and Sales

• Greet customers warmly and maintain a high level of service, meeting their needs and assisting with product delivery.
• Guide customers from their entry into the showroom, introducing them to company products, and securing their orders.
• Calculate required quantities and assist customers in coordinating colors and products based on their needs.
• Achieve sales targets as outlined in the sales plan.
• Accept online customer requests and update the E-commerce platform, considering required items and stock levels.

Showroom Operations and Inventory Management

• Coordinate effectively with all showroom staff, including assistants, workers, and drivers, to ensure smooth operations.
• Maintain the showroom's organization and cleanliness at all times.
• Ensure the availability of all marketing tools, such as brochures and catalogues.
• Secure and maintain a good stock of all items, especially fast-moving ones, by applying warehouse policies (minimum/maximum levels and first-in, first-out to avoid dead stock).
• Report all missing products in the main store to the direct manager.
• Ensure proper arrangement of goods in warehouses according to guidelines to maintain accurate stock and prevent discrepancies during inventory checks.

Financial and Performance Reporting

• Submit financial reports to the region accountant when required.
• Adhere to daily deposits of sales cash amounts into the company’s account.
• Provide the direct manager with regular reports on competitors' activities and promotions.
• Commit to accomplishing management goals and implementing key performance indicators (KPIs).
• Submit periodic reports detailing achievements, problems, and failures to the direct manager.

Compliance and Professional Conduct

• Handle all customer complaints professionally, striving for resolution, and report them to the direct manager.
• Maintain overall order and discipline within the showroom.
• Cooperate with other branches to facilitate the resale of slow-moving items.
• Implement all company policies and instructions.
• Execute all assigned activities safely and environmentally responsibly.

Additional Responsibilities

• Offer helpful ideas and suggestions to enhance the sales process and value.
• Perform any other duties assigned by the direct supervisor or manager.