Supervisor Banquet Operations

About the Role

Marriott International is seeking a Supervisor Banquet Operations to join their team in Jeddah, Makkah. This full-time position involves overseeing banquet operations to ensure seamless service delivery and guest satisfaction. The role requires a professional who can maintain high standards of service and operational efficiency within banquet settings.

Key Responsibilities

• Ensure staff collaboration and teamwork, and inspect staff grooming and attire for compliance.
• Communicate effectively with guests, employees, and other departments to meet guest needs.
• Respond to and fulfill special banquet event arrangements.
• Set up banquet areas/rooms, ensuring cleanliness and proper arrangement of furniture and equipment.
• Inspect and maintain table set-ups for cleanliness, neatness, and adherence to group requirements and company standards, resolving any issues.
• Document pertinent information in the appropriate department logbook.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Develop and maintain positive working relationships and support team goals.
• Follow all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions; and complete required safety training and certifications.
• Ensure professional appearance, maintain confidentiality, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally and answer telephones using appropriate etiquette.
• Ensure adherence to quality expectations and standards.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects in excess of 75 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• Education: High school diploma or *** equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None required.

Work Environment

This is a full-time position based in Jeddah, Makkah, within the Marriott International team. The role involves working in dynamic banquet operations, requiring a proactive approach to service and team leadership.

Application Information

Candidates meeting the specified qualifications are encouraged to apply for this role. Salary details will be disclosed during the interview process.