Sales Consultant - Madinah📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Madinah |
About the Role
Damas Jewellery, the leading jewellery retailer in the Middle East with a heritage dating back to 1907, is seeking to hire a specialized and customer-centric Sales Advisor to join its team in Medina. Headquartered in Dubai, Damas operates 150 stores across the GCC and offers a diverse range of over 40 prestigious international brands alongside its exclusive collections. This full-time role is pivotal in driving sales success and ensuring an exceptional customer experience.
Sales Advisor Responsibilities
The primary objective of the Sales Advisor is to successfully convert potential customers into loyal patrons, consistently achieving and exceeding sales targets. The advisor will play a vital role in developing customer portfolios and upholding Damas's prestigious brand standards through in-depth product knowledge and unparalleled customer service.
- Successfully convert potential sales opportunities into actual sales.
- Ensure individual sales targets are met and exceeded as per management directives.
- Proactively develop and nurture customer portfolios.
- Achieve individual sales targets and Key Performance Indicators (KPIs).
- Ensure the store meets Damas standards in all aspects of operation.
- Maintain excellent knowledge of the company's products and competitor offerings.
- Ensure excellent customer service is delivered by adhering to DSCE (Damas Service Customer Excellence) standards.
- Maintain 100% inventory accuracy through meticulous stock control.
- Consistently achieve or exceed monthly sales targets, as per management directives.
- Provide outstanding and creative customer service by fostering a friendly and welcoming environment.
- Maintain high standards of presentation and service throughout the customer journey.
- Adapt sales approach according to the needs and motivations of each customer.
- Negotiate and handle customer objections with ease and professionalism.
- Stay updated on industry news and competitor activities.
Qualifications and Requirements
- High School Diploma as a minimum.
- Previous experience of 2 to 5 years in luxury retail, service, or hospitality.
- General knowledge of the jewelry field is required.
Key Skills
- Exceptional communication and interpersonal skills.
- Strong understanding of customer needs and priorities.
- Keen attention to detail with the ability to handle multiple tasks accurately and simultaneously.
- Ability to work independently with a collaborative approach as a team member.
- Proficiency in sales techniques and customer engagement.
- In-depth knowledge of luxury goods products.
Additional Role Information
This full-time role is based in the Medina region. Flexibility in working hours, including weekends, is required to meet business needs. Candidates must meet all requirements to be considered. Suitable candidates will be contacted within five working days. If you do not receive a response within this period, please consider your application unsuccessful.
Requirements
- For Saudis Only
- Requires 2-5 Years experience
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