Cluster Director of Sales and Marketing

About Accor

Accor is a global hospitality group with over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. The group focuses on responsible hospitality and continuous innovation within the industry. Joining Accor means becoming a Heartist®, part of a supportive environment that encourages professional growth and offers diverse career opportunities globally.

Role Overview

Accor is seeking a Cluster Director of Sales and Marketing for a full-time position in Makkah. This role is clustered across ibis & adagio, Mercure Makkah Alazizia, and ibis styles Makkah. The Cluster Director will be responsible for developing and executing sales and marketing strategies to achieve commercial objectives and drive revenue growth for the cluster of hotels.

Key Responsibilities

• Develop and implement the overall Cluster Sales & Marketing strategy in alignment with hotel commercial objectives.
• Lead the annual Sales Plan, Marketing Plan, budget, and revenue targets for the cluster.
• Drive business development across key segments, including Corporate, Government, Groups, Leisure, Wholesale, Travel Agencies, Tour Operators, and Hajj & Umrah.
• Identify new business opportunities and cultivate strong relationships with key accounts, partners, and market stakeholders.
• Monitor market trends, competitor activity, and customer needs to identify opportunities for revenue growth and market share.
• Lead and motivate the Sales & Marketing teams, ensuring clear objectives, KPIs, and continuous performance improvement.
• Collaborate with General Managers, Revenue Management, Operations, and Finance teams to maximize overall hotel performance.
• Develop and maintain strong relationships with key local, regional, and international accounts.
• Oversee the implementation of marketing, PR, promotional, and digital initiatives to strengthen hotel positioning and brand visibility.
• Monitor sales performance and provide regular commercial reports, forecasts, and business insights to hotel leadership.
• Ensure effective participation in trade shows, sales calls, client events, and relevant tourism and hospitality activities.

Qualifications and Experience

• A minimum of 5-10 years of experience in sales and marketing within the hospitality sector.
• Demonstrated ability to develop and execute comprehensive sales and marketing strategies.
• Proven leadership skills with experience managing and motivating sales and marketing teams.
• Strong understanding of market trends, business development, and revenue management principles.

Work Environment

This is a full-time position based in Makkah, Saudi Arabia, requiring leadership across a cluster of Accor properties including ibis & adagio, Mercure Makkah Alazizia, and ibis styles Makkah. The role involves working within a dynamic team environment focused on achieving commercial objectives and enhancing brand presence.