Food and Beverages Order Taker📣 Job Ad

About the Role

Hilton is seeking a Food and Beverages Order Taker to join its team in Makkah. This full-time position is open to candidates with 0-1 years of experience, focusing on delivering exceptional guest service within the hotel's food and beverage operations.

Role Overview and Contribution

The Food and Beverages Order Taker plays a key role in enhancing the guest experience by providing efficient and attentive service. This position involves ensuring accurate order processing and timely delivery, contributing directly to the overall hospitality experience for every guest.

Key Responsibilities

• Engage with guests in a friendly and professional manner, actively seeking opportunities to enhance their dining experience.
• Acquire comprehensive knowledge of all menu items, promotions, and daily specials to confidently assist guests with inquiries.
• Process food and beverage orders accurately using the point-of-sale system and ensure prompt delivery of completed orders.
• Maintain the food service station, ensuring it is consistently stocked, clean, and well-organized.
• Adhere to all health, safety, sanitation, and alcohol awareness regulations to ensure guest and team member well-being.

Candidate Profile and Hilton Core Values

Candidates for this role should demonstrate a commitment to service excellence and align with Hilton's Core Values, which guide success and define the qualities sought in every Team Member:

• A dedication to Hospitality.
• Acting with Integrity and consistently doing what is right.
• Inspiring others through Leadership.
• A belief that Teamwork leads to optimal outcomes.
• A strong sense of Ownership and accountability.
• A focus on the Now, applying urgency and discipline to every task to make a lasting impact.

About Hilton

Hilton is a global hospitality company recognized for its commitment to both guest experiences and its Team Members. With a history of welcoming over 3 billion guests, Hilton maintains its founding vision to provide hospitality worldwide. The company has received recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its workplace culture. Hilton supports career development across its portfolio of brands, aiming to set standards for the future of travel.

Application Information

Interested candidates are invited to submit their applications for this full-time position.