Mgr Sales I

About the Role

Marriott International is seeking a Mgr-Sales I to proactively solicit and manage sales opportunities in Makkah. This full-time position is responsible for ensuring proper and timely business turnover for service delivery, assisting in daily sales activities, and building long-term customer relationships to achieve sales objectives. The role also involves achieving personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate and complete turnover to Event Management.
• Participate in sales calls with team members to acquire new business or close deals.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business to achieve personal and location revenue goals.
• Analyze market trends, competitor strengths and weaknesses, and economic factors to maximize revenue.
• Close the best opportunities based on market conditions and location needs.
• Understand the primary target customer and service expectations to offer tailored business solutions.

Customer Service and Relationship Management

• Support the company’s service and relationship strategy to drive customer loyalty.
• Service customers to grow account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to obtain feedback.

Qualifications and Experience

• 2-5 years of experience in sales.
• Demonstrated ability to proactively solicit and handle sales opportunities.
• Proven track record of building and maintaining customer relationships.
• Ability to understand market trends and target customer information.

About the Team

At Le Méridien, part of the Marriott International portfolio of brands, the team is inspired by the era of glamorous travel, celebrating cultures through a distinctly European spirit. The focus is on providing authentic, chic, and memorable service and experiences that encourage guests to savor their destination. The team seeks curious and creative individuals who appreciate connecting with like-minded guests and are dedicated to creating memorable experiences.