[Supply EM] Strategic Account Manager📣 Job Ad

About Agoda

Agoda, part of Booking Holdings [NASDAQ: BKNG], is an online travel booking platform connecting travelers with a global network of accommodations, flights, and activities. The company operates with a diverse team of over 7,000 employees from 90 countries, fostering a culture of experimentation and ownership. Agoda's purpose is to bridge the world through travel, making it easier for individuals to explore destinations and experiences.

The Role: Strategic Account Manager

Agoda is seeking a Strategic Account Manager to be based in Jeddah, Makkah, Saudi Arabia. This full-time, client-facing role involves serving as the primary point of contact for key accommodation partners across Saudi Arabia. The position focuses on growing existing partner relationships, identifying new supply opportunities, and ensuring Agoda remains a preferred platform in the market. Candidates should have 2-5 years of relevant experience.

Key Responsibilities

• Build and maintain strong relationships with key accommodation partners in Saudi Arabia, acting as their primary point of contact and advisor.
• Conduct regular in-person and virtual meetings with partners to review performance, share insights, and agree on actions for mutual growth.
• Analyze partner and market data to identify trends, supply gaps, and propose tailored solutions.
• Collaborate with partners to enhance their visibility and competitiveness on the Agoda platform, including pricing strategy, content quality, and promotional participation.
• Onboard new accommodation partners in the region, ensuring a smooth start and strong early performance.
• Train partners on Agoda’s tools, products, and programs to maximize their independent use of the platform.
• Collaborate with internal teams (marketing, product, pricing) to design and execute campaigns that benefit partners and Agoda.
• Monitor portfolio performance against KPIs and growth targets, identifying risks and adjusting plans as needed.
• Prepare and present regular performance reports for the Area Manager and senior stakeholders.
• Stay informed on the Saudi hospitality market, competitor activity, and travel trends to maintain Agoda’s strategic relevance.

Qualifications and Requirements

• 2-5 years of experience in a relevant field.
• Ability to build relationships and work with data to drive business outcomes.
• Understanding of business needs and performance improvement strategies.
• Strong analytical skills to interpret partner and market data.
• Experience in client-facing roles.

Preferred Qualifications

• MBA or Master's degree.
• Background in the travel or hospitality industry.

Work Environment

The Strategic Account Manager will work within the SAM team at Agoda, which specializes in account management for accommodation partners globally. This role is based in Jeddah and involves regular interaction with partners across Saudi Arabia, contributing to Agoda's presence in over 50 locations worldwide.