Account Manager (Saudi National)

About Bespin Global MEA

Bespin Global MEA, an e& enterprise company, is seeking an Account Manager (Saudi National) to join their team in Riyadh, Saudi Arabia. This is a full-time position requiring 2-5 years of relevant experience.

Role Purpose

The Account Manager will be responsible for managing a portfolio of key accounts, maintaining long-term client relationships, and maximizing sales opportunities within these accounts. The role involves cultivating relationships with key clients, understanding their business needs, and providing tailored solutions to drive customer satisfaction and business growth.

Key Accountabilities

• Understand client business models and needs to offer tailored solutions.
• Drive new business development by identifying, pursuing, and acquiring new customers.
• Identify new sales opportunities within existing accounts through up-selling and cross-selling.
• Develop and execute strategic account plans to drive customer satisfaction, revenue growth, and retention.
• Monitor sales metrics, including quarterly results and annual forecasts, and anticipate future business trends.
• Stay updated on industry trends and sales techniques.
• Execute sales objectives and meet defined monthly, quarterly, and yearly targets.
• Coordinate with internal business units to ensure timely completion of prequalification documents.
• Develop a healthy sales pipeline by identifying, filtering, negotiating, and launching new accounts.
• Generate and stimulate revenue through complex, multiple go-to-market strategies.
• Engage key decision-makers through existing relationships, networking, and industry events.
• Negotiate and exchange information with all levels of management within the enterprise.
• Collaborate with the sales team to develop and implement customer account plans.
• Support the marketing team in identifying and executing plans for market awareness and client case studies.
• Educate on and promote Bespin Global solutions and services.

Client Relationship Management

• Develop and maintain strong relationships with key clients.
• Negotiate contracts and close agreements, ensuring mutual satisfaction.
• Collaborate with internal teams to ensure client needs are met.
• Serve as a primary point of contact for client issues, resolving them promptly.
• Generate new client and business relationships to identify new projects.
• Maintain relations with existing and potential clients for pre-qualification in tendering processes.

Work Ethic and Values

At Bespin Global MEA, commitment to excellence, continuous improvement, and innovation are core values. The company fosters a positive and collaborative atmosphere where teamwork thrives. Employees are expected to uphold these principles.

Key Expectations

• Strive for operational excellence and process automation.
• Promote collaboration, transparency, and accountability in delivery.
• Uphold security, compliance, and quality as non-negotiable principles.
• Be a role model in driving modern engineering practices.
• Live the Bespin values and contribute to a vibrant workplace culture.