Account Manager📣 Job Ad

About Beacon Events

Beacon Events is a global organizer of conferences, exhibitions, and digital experiences, serving senior executives, business leaders, and government officials for over 20 years. The company designs independent, research-led programs that blend academic insight with commercial expertise to deliver practical outcomes. With a strong focus on high-quality content, strategic networking, and actionable ideas, Beacon Events connects key players across sectors to support industry growth and meaningful relationships. Its portfolio includes leading events such as IMARC in Australia, Resourcing Tomorrow in Europe, and partnered initiatives with the Saudi government like Future Minerals Forum and the Saudi International Iron & Steel Conference. Supported by skilled talent, advanced technology, and deep market knowledge, Beacon Events continues to expand its global reach to help people and businesses succeed.

Role Summary

Beacon Events is seeking an Account Manager to join its team in Riyadh. This full-time role is critical for managing the company's largest and most strategically important client relationships. The Account Manager serves as the primary point of contact after a deal is closed, overseeing the client relationship from end-to-end and ensuring all deliverables are executed smoothly. This position requires 0-1 years of proven experience in account management or a similar client-facing delivery role.

Key Responsibilities

• Lead client onboarding and structured handover from the Sales team, ensuring a clear understanding of client goals, success metrics, and expectations.
• Serve as the main point of contact for day-to-day client communication, building strong, trusted relationships with key client stakeholders.
• Proactively manage client expectations, identify risks, and ensure client experience aligns with initial promises.
• Liaise between the client and internal teams (*, marketing, production, operations) to translate requirements into clear briefs, coordinate delivery, and troubleshoot issues.
• Run regular status updates, check-ins, and reporting for each account.
• Track account health, deliverable status, and client satisfaction, providing regular performance reports to internal leadership.
• Ensure contractual compliance, including the delivery of sponsorship benefits and management of variations.
• Conduct post-event reviews and contribute to process improvements for managing large accounts.

Required Qualifications and Skills

• 0-1 years of proven experience in account management, client services, or a similar client-facing delivery role.
• Experience managing large, high-value, or strategically important accounts.
• Track record of working cross-functionally with internal teams to deliver client work.
• Excellent relationship-building and stakeholder management skills.
• Strong organizational skills, capable of managing multiple accounts and deliverables simultaneously.
• Confident communication abilities, both with clients and internal teams.
• Proactive problem-solver with a strong sense of ownership.
• Commercially minded, understanding drivers of account growth and retention.
• Ability to remain calm under pressure, particularly when managing competing priorities or timelines.

Desired Attributes

• Experience with CRM or project management tools (*, HubSpot, Basecamp).

What Success Looks Like

• Smooth and well-managed transitions from sales to delivery, with all details maintained.
• High client satisfaction and retention across managed accounts.
• Consistent on-time delivery of client expectations.
• Effective internal relationships facilitating seamless cross-team coordination.
• Clear, proactive communication with both clients and internal teams.