Airport Manager (East/South East Asia)📣 Job Ad

About the Role

Riyadh Air (RX), headquartered in Saudi Arabia, is a new national airline focused on shaping the future of air travel and establishing the Kingdom as a global aviation and trade hub. As a digitally native airline connecting the Kingdom to over 100 destinations, we are seeking a dynamic and results-driven Airport Manager to oversee our airport operations at our East/South East Asia outstations. This role requires hands-on leadership, strategic planning, and operational oversight to ensure seamless day-to-day performance and uphold our commitment to safety, service quality, and operational excellence across our network.

The Airport Manager will be the accountable leader for managing ground handling operations, ensuring regulatory compliance, enhancing guest experience, and fostering strong stakeholder relations to support the airline's business objectives. This position involves leading teams, liaising with partners, and ensuring the smooth execution of daily operations.

Key Responsibilities

• Oversee day-to-day airport operations, including passenger services, ramp, check-in, baggage, lounge, and ticketing, ensuring they are conducted in a safe, timely, and cost-effective manner.
• Ensure adherence to all relevant regulations and operational Standard Operating Procedures (SOPs).
• Drive improvements in guest experience across all airport touchpoints.
• Maintain sound relations with all stakeholders, including customs, immigration, airport operators, and other key authorities.
• Represent Riyadh Air at Airport Consultative Committee (ACC) meetings, airport committees, and regulatory forums.
• Lead and develop the airport team, including frontline leaders and customer service staff, fostering high performance, motivation, and adherence to grooming standards.
• Uphold safety, service quality, and operational excellence across the network.
• Contribute to strategic planning and operational oversight to ensure seamless performance.

Qualifications and Requirements

• A degree qualification is required.
• A minimum of 8 years of progressive experience in Airport or Ground Operations.
• At least 5 years of supervisory experience at Tier 1 or Tier 2 global airports.
• Proven track record in managing airport operations, including passenger services, ramp operations, baggage handling, and load control.
• Experience in station start-up or launch operations is highly desirable.

Required Skills

• Airport Operations
• Ground Handling Operations
• Guest Experience Management
• Stakeholder Relations
• Operational Excellence
• Safety Management
• Service Quality Management
• Passenger Services
• Ramp Operations
• Baggage Handling
• Ticketing
• Regulatory Compliance
• Team Leadership
• Strategic Planning
• Load Control
• Station Start-up
• Launch Experience

Work Environment and Details

This is a full-time position. The role is based in East/South East Asia, overseeing operations for Riyadh Air outstations. The company is Riyadh Air, and the job title is Airport Manager (East/South East Asia).