Apple Channel Store Advisor📣 Job Ad

Position Overview

Apple (KSA) is seeking a full-time Apple Channel Store Advisor to join its team in Riyadh and Al-Kharj. This role involves taking a lead position in supporting the sales, merchandising, and operations of an Apple Shop located within a partner reseller store. The Advisor acts as a leader, business manager, and influencer, driving Apple business growth within a multi-branded retail environment.

Core Responsibilities

• Represent Apple within a single partner store and foster customer relationships with the brand.
• Share in-depth knowledge of Apple products directly with customers and facilitate new product ownership.
• Provide a customer experience by showcasing Apple products, accessories, and services.
• Proactively identify opportunities to expand awareness for new and existing customers.
• Educate customers through individual and group product demonstrations, sharing sales promotions, and encouraging Apple platform adoption.

Business Development and Merchandising

• Encourage partner staff through a forward-thinking style, technology interest, and passion for Apple.
• Train partner staff while ensuring all Apple merchandising standards are met.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are current and maintained according to Apple's standards.
• Perform daily care and inspection according to guidelines and escalate issues for timely resolution.
• Stay updated on initiatives impacting the customer journey by leveraging curiosity for technology.

Required Experience and Skills

• 2-5 years of relevant experience.
• Demonstrated ability to lead, manage business, and influence others.
• Strong customer service skills and ability to conduct product demonstrations.
• In-depth knowledge of Apple products and services.
• Passion for technology and the Apple brand.

Work Schedule

The work schedule for this position is based on business needs and requires a commitment of 40 hours per week. This includes working evenings and weekends as required by operational demands.

Apple's Commitment to Inclusion

Apple is committed to diversity and inclusion, recognizing that differences in background, experience, and thought drive innovation. The company treats all applicants fairly and equally, providing reasonable accommodations as needed. Accessibility is considered a fundamental human right, reflected in Apple's culture, benefits, and digital tools, fostering an environment where all employees feel they belong.