Application/Sys Sales Engineer I

About the Role

Honeywell (KSA) is seeking an Application/Sys Sales Engineer I to join its team in Riyadh. This full-time role involves supporting technical requests from customers and contributing to customer experience strategies. The position requires 0-1 years of experience and focuses on enhancing customer satisfaction, increasing revenue, and strengthening cross-functional collaboration within a customer-centric culture.

Role Context and Objectives

As an Application/Sys Sales Engineer I, you will contribute to shaping the customer experience strategy and driving initiatives aimed at improving customer satisfaction and loyalty. Your technical support will be essential in optimizing customer experience programs and fostering business growth. This role is integral to the long-term success and growth of the organization by focusing on customer satisfaction, revenue generation, and internal collaboration.

Key Responsibilities

• Interpret client requirements, building codes, and relevant fire safety standards to develop compliant, cost-effective, and robust Fire, Security, or BMS solutions.
• Collaborate with clients, consultants, architects, and contractors throughout the design and project lifecycle to ensure alignment, technical accuracy, and timely delivery.
• Prepare detailed system architecture and bill of materials for Fire, Security, or BMS systems, including complimentary systems.
• Review project specifications, drawings, BOQs, and client requirements.
• Prepare technical proposals for bids and tenders.
• Understand the competitive landscape and local industry practices for assigned systems and regions.
• Conduct product demonstrations, Proof of Concepts (PoCs), presentations, and technical consultations.
• Obtain vendor quotations and evaluate technical and commercial compliance.
• Support project managers and installation teams by providing engineering input during procurement, construction, and commissioning phases.
• Develop product enhancements and new product developments to increase product specifications and quality.
• Conduct technical reviews, design risk assessments, and site visits to resolve technical queries and verify installation quality as per design intent.
• Develop and implement customer-centric programs to enhance customer satisfaction and loyalty.
• Collaborate with cross-functional teams to drive customer-focused initiatives and ensure alignment with business goals.

Experience and Qualifications

• 0-1 years of experience in a relevant field.
• Ability to support technical requests from customers.
• Understanding of customer experience strategies and initiatives.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within Honeywell's global team. The role involves collaboration with various internal and external stakeholders to achieve business objectives.