Assistant Housekeeping Manager📣 Job Ad

About the Role

Women First Jobs is seeking an experienced Assistant Housekeeping Manager for a 5-star luxury property in Riyadh, Saudi Arabia. This full-time role is responsible for overseeing the housekeeping function, ensuring exceptional standards of cleanliness, hygiene, and presentation across all guest rooms and public areas. The Assistant Housekeeping Manager will also focus on driving team performance and operational excellence.

Key Responsibilities

• Oversee daily housekeeping operations for guest rooms, suites, public areas, back-of-house, and staff accommodation (if applicable).
• Ensure consistent maintenance and exceeding of 5-star cleanliness and presentation standards.
• Coordinate daily room status updates with the Front Office to facilitate smooth check-ins/outs and VIP readiness.
• Lead effective planning for high occupancy periods, events, and peak seasons.
• Manage, coach, and motivate the housekeeping team, including supervisors, attendants, and linen runners.
• Set daily priorities, conduct briefings, allocate staffing, and ensure productivity targets are met.
• Monitor performance through KPIs and implement corrective actions as needed.
• Support recruitment, onboarding, scheduling, training, and ongoing skills development.
• Conduct regular inspections of rooms and public areas using luxury service checklists.
• Manage guest feedback and complaints related to housekeeping with professionalism and root-cause resolution.
• Ensure VIP and special-request rooms are prepared to the highest standard.
• Maintain full compliance with health, hygiene, safety, and sanitation standards, adhering to luxury hospitality norms and local regulations.
• Ensure safe handling and storage of cleaning chemicals and equipment.
• Implement and monitor SOPs for hygiene, deep cleaning, pest control coordination, and infection prevention practices.
• Manage housekeeping inventory, linen operations, and amenities to ensure availability and cost efficiency.
• Control par stock, track usage, minimize wastage, and coordinate procurement with relevant departments.
• Work closely with Laundry (internal/outsourced) to maintain linen quality, turnaround times, and replacement planning.
• Collaborate with Engineering/Maintenance on room defects, preventive maintenance, and out-of-order room follow-up.
• Coordinate with Security and other departments for lost & found processes and guest/property safety.
• Partner with F&B and Events teams for set-ups, special functions, and VIP arrangements.

Qualifications and Experience

• Proven experience (2-5 years) as a Housekeeping Manager or Assistant Housekeeping Manager in a 5-star hotel or luxury resort.
• Strong leadership, team management, and quality inspection expertise.
• Solid understanding of luxury housekeeping standards, SOPs, and guest service excellence.
• Strong knowledge of hygiene, HSE compliance, and chemical safety.
• Excellent organizational skills with the ability to manage high-volume operations.
• Experience in large facilities or luxury hospitality is highly preferred.
• Strong communication skills in English are required; Arabic is a plus.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves leading the housekeeping operations within a luxury property environment.

Application Process

Interested candidates with the required experience are encouraged to apply.