ATM SOFTWARE SUPPORT SPECIALIST📣 Job Ad

Role Overview: ATM Software Support Specialist

LeadingEdge HR Solutions is seeking an ATM Software Support Specialist to join a well-established consulting firm in Riyadh, Saudi Arabia. This full-time role involves providing technical support, maintenance, and optimization for ATM software operations within a dynamic banking technology environment. The successful candidate will play a crucial role in ensuring the reliability and performance of ATM systems for our client.

Key Responsibilities

• Provide functional and technical support for ATM software systems and their associated infrastructure.
• Troubleshoot, diagnose, and resolve ATM software issues, including transaction failures and system errors.
• Monitor ATM network performance to ensure maximum system availability and uptime.
• Support ATM software implementations, upgrades, and patch deployments.
• Collaborate with banking and IT teams to identify and resolve operational issues promptly.
• Conduct testing and quality assurance checks on ATM software configurations and updates.
• Maintain accurate technical documentation, incident logs, and support reports.
• Ensure all ATM operations comply with banking security standards and regulatory requirements.

Required Qualifications and Experience

• 3 to 5 years of hands-on experience in ATM software support, maintenance, or implementation.
• Strong knowledge of ATM transaction processing, switch management, and network operations.
• Familiarity with various ATM software platforms and banking technology infrastructure.
• Experience working within the banking or financial services sector is strongly preferred.
• Solid understanding of banking security protocols, PCI-DSS compliance, and ATM regulatory standards.

Essential Skills

• Strong analytical and problem-solving skills.
• Ability to work independently and manage tasks effectively.
• Excellent communication skills for collaborating with diverse teams.

Work Environment and Location

This role requires the specialist to work onsite in Riyadh, KSA. Candidates must possess valid work authorization or a transferable Iqama to be considered for this position within the fast-paced banking technology environment.

Application Information

We invite qualified candidates to apply for this opportunity to contribute to critical banking infrastructure support.