Authorisation & Fraud Consultant📣 Job Ad

About the Authorisation & Fraud Consultant Role

PayTech Group is seeking an experienced Authorisation & Fraud Consultant to join our team in Riyadh. This full-time position requires a deep understanding of credit card operations to optimize authorization performance, enhance fraud controls, and maintain portfolio health. The role focuses on balancing customer experience through improved approval rates with effective risk management and fraud prevention.

Key Responsibilities

• Develop comprehensive knowledge of the credit card portfolio, including customer segments, spending patterns, and lifecycle performance.
• Implement authorization optimization strategies to increase approval rates across the issuing portfolio while adhering to risk thresholds.
• Analyze authorization declines to identify root causes, reduce false declines, and improve customer experience.
• Collaborate with fraud and risk teams to refine fraud rules and controls without negatively impacting legitimate transaction approvals.
• Monitor and report on key issuing performance indicators, including approval rates, decline rates, fraud rates, and overall portfolio performance.
• Provide data-driven insights and analytics to support strategic decision-making for cards business, risk, and operations teams.
• Enhance management information system (MIS) dashboards for the issuing portfolio, with a focus on authorization performance and fraud trends.
• Serve as the primary liaison between Mastercard and issuer stakeholders, ensuring alignment on initiatives and outcomes.
• Support the implementation of authorization and fraud optimization initiatives within the issuing environment.
• Establish governance processes with stakeholders to track performance, outcomes, and ongoing enhancements.
• Coordinate with Mastercard teams to integrate global best practices and insights into the issuing portfolio.
• Facilitate knowledge transfer and capability building within the bank's cards and fraud teams.

Required Qualifications and Experience

• 10-12 years of experience in cards issuing, fraud risk management, and authorization management.
• Strong understanding of the credit card issuing business lifecycle, including activation, usage, retention, and spend growth.
• Proven experience in managing authorization strategies and fraud controls within issuing environments.
• Familiarity with fraud and authorization platforms.
• Ability to translate analytical findings into actionable portfolio-level interventions.
• Experience working collaboratively with cards business teams beyond acquisition and sales.
• Proficiency in stakeholder management across risk, fraud, and cards portfolio teams.
• Awareness of SAMA regulations concerning fraud reporting and liability.
• Experience with local market fraud trends, specifically within KSA/GCC.
• Understanding of the trade-offs between compliance requirements and business objectives.

Work Environment

This is a full-time position based in Riyadh. The role involves close collaboration with internal teams and external partners to drive performance improvements in authorization and fraud management.