Banquet Supervisor📣 Job Ad

About The Red Palace and the Role

The Red Palace, a historic landmark in Riyadh originally built in 1943, has been reimagined as an ultra-luxury boutique hotel under the Boutique Group. This full-time role offers an opportunity to contribute to a venue that blends Saudi heritage with refined hospitality. We are seeking a dedicated Banquet Supervisor to ensure exceptional event experiences within this distinguished setting in Riyadh.

Role Overview

The Banquet Supervisor is responsible for the effective oversight of all banquet operations at The Red Palace. This involves ensuring the seamless execution of events, maintaining high service standards, and delivering unparalleled guest experiences. The role requires supervision of banquet staff, coordination with various hotel departments, and adherence to established operational procedures and company values.

Key Responsibilities

• Supervise banquet staff during event setup, service, and breakdown, providing coaching and on-the-job training.
• Ensure staff adherence to service standards, operational procedures, and company policies.
• Assist in the planning and execution of banquets, conferences, weddings, and other events.
• Coordinate with the Banquet Manager, kitchen, F&B, and other hotel departments to ensure smooth event operations.
• Monitor event timelines, service flow, and guest satisfaction throughout all functions.
• Ensure all guests receive prompt, courteous, and professional service.
• Handle guest requests, concerns, or complaints efficiently and professionally.
• Oversee the setup and breakdown of banquet rooms, ensuring all equipment and décor are correctly in place.
• Monitor inventory of banquet supplies, linens, and equipment, reporting any shortages to management.
• Ensure compliance with hygiene, safety, and operational standards.
• Assist the Banquet Manager in scheduling, reporting, and operational planning.
• Provide feedback and recommendations for improving service quality and efficiency.

Qualifications and Experience

• Diploma or Bachelor’s degree in Hospitality, Hotel Management, or a related field is preferred.
• Minimum of 2-4 years of experience in banquet or events operations.
• At least 1 year of experience in a supervisory role within the hospitality sector.

Professional Attributes

• Demonstrates professionalism, integrity, and a guest-focused approach in all interactions.
• Promotes and practices the Company’s legacy competencies and values consistently.
• Suggests process improvements to enhance efficiency, service delivery, and guest satisfaction.
• Assists in implementing operational best practices and innovative ideas.

Application Information

Candidates who meet the above requirements are invited to apply for this full-time position in Riyadh.