Business Analyst

About Navaia

Navaia specializes in providing AI-native solutions designed for the enterprise revenue cycle. The company assists organizations in optimizing processes ranging from customer acquisition and sales to service, tenders, and collections. Navaia deploys specialized AI teams as dedicated digital workforces that operate across the entire customer journey, coordinating these teams within existing workflows and enterprise systems to enhance efficiency and outcomes. Employees at Navaia work in a technology-driven environment focused on transforming revenue operations through advanced AI.

The Business Analyst Role

The Business Analyst position at Navaia is a full-time, on-site role located in Riyadh, Saudi Arabia. This role is integral to optimizing revenue cycle processes by gathering and analyzing business requirements, mapping and improving existing business processes, and translating operational needs into clear specifications for technical and AI teams. The Business Analyst will collaborate with stakeholders across various departments to identify opportunities for process optimization.

Key Responsibilities

• Conducting data-driven analysis to support business decisions.
• Documenting workflows and business processes.
• Preparing reports and presentations for internal and external stakeholders.
• Supporting the implementation and refinement of AI-enabled solutions.

Required Qualifications and Experience

• 0-1 year of experience in a business analyst or similar role.
• Demonstrated ability to gather and analyze business requirements.
• Experience in mapping and improving business processes.
• Ability to translate operational needs into technical specifications.

Work Environment and Location

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires close collaboration with various departmental stakeholders within a technology-driven environment focused on advanced AI solutions.