Business Sales Supervisor📣 Job Ad

About the Role

Lebara Mobile KSA, a leading telecommunications company and multi-award-winning virtual network operator, is dedicated to providing high-quality mobile services across the Kingdom. The company aims to transform the telecom sector by delivering affordable, reliable, and customer-centric products. As a Business Sales Supervisor, you will be instrumental in ensuring the efficient operation of the business sales division, managing both corporate (B2B) and manpower (B2C) segments with a strategic approach to sales and customer relationship management.

Key Responsibilities

• Develop and maintain strong, long-term relationships with key corporate accounts.
• Serve as the primary point of contact for all customer account management matters, addressing inquiries and needs effectively.
• Gain a deep understanding of client needs and objectives to propose and deliver customized telecommunication solutions.
• Achieve and exceed sales targets through strategic upselling and cross-selling initiatives to drive account growth.
• Prepare and present regular reports detailing account status, sales forecasts, and identified business opportunities.
• Collaborate closely with internal teams, including Sales, Marketing, Product Development, and Customer Support, to ensure the timely and successful delivery of products and services.
• Proactively resolve client issues and complaints to maintain high levels of customer satisfaction and trust.
• Stay informed about evolving industry trends, competitor activities, and customer feedback to adapt strategies accordingly.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Marketing, or a closely related field is required.
• Fluency in both English and Arabic is essential for effective communication.
• A minimum of 2 to 3 years of experience in Corporate & Business Sales is necessary.
• Experience within the Telecommunication industry is highly preferred.
• Proven work experience in a Key Account Manager or similar client-facing sales role is expected.

Required Skills

• Proficiency in Sales techniques and strategies.
• Strong capabilities in Account Management and fostering client relationships.
• Expertise in Customer Relationship Management (CRM) software.
• Competence in using Microsoft Office Suite for reporting and communication.
• Excellent Interpersonal skills to build rapport and trust with clients and colleagues.
• Outstanding Communication skills, both written and verbal.

Work Environment and Details

This is a full-time position based in Riyadh, Riyadh Region. The role requires 2-5 years of experience. Lebara Mobile KSA fosters an inclusive and collaborative work environment.