Clinical Application Specialist HST (Saudi National)📣 Job Ad

About Baxter International

At Baxter, the core belief is that every individual deserves a chance to live a healthy life, a principle established in 1931 and continuing to guide the company's mission. Baxter is focused on redefining healthcare delivery to make a significant impact today and in the future. Colleagues are united by the mission to Save and Sustain Lives, fostering a culture of courage, trust, and collaboration where individuals are empowered to make meaningful contributions and are accountable for delivering exceptional results.

The Role: Clinical Application Specialist HST (Saudi National)

Baxter International is seeking a Clinical Application Specialist HST (Saudi National) to join the team in Riyadh, Saudi Arabia. This full-time role is responsible for providing advanced clinical, technical, and application expertise across the HST portfolio. The specialist acts as a key clinical authority, supporting sales, tender activities, and large-scale projects throughout the customer lifecycle. The position requires 5-10 years of relevant experience.

Core Responsibilities

• Serve as the senior clinical and application expert for the HST portfolio, providing authoritative support during evaluations, trials, installations, and post-installation optimization.
• Partner with Sales Managers, Territory Sales Leads, and Senior Product Specialists to support complex sales cycles, turnkey projects, and tenders by delivering clinical value positioning and solution design input.
• Lead and execute advanced product demonstrations, clinical trials, and proof-of-concept activities, ensuring solutions are correctly configured and aligned to clinical workflows and customer needs.
• Support large and complex installations, including OR integrations and new hospital projects, ensuring smooth go-live activities, user readiness, and early clinical adoption in collaboration with Service and Engineering teams.
• Deliver structured clinical and application training sessions for end-users, distributors, and internal teams, enhancing product knowledge, safe usage, and long-term customer success.
• Act as a key point of support for resolving clinical or application-related issues, coordinating with service, engineering, and product teams to ensure timely and effective resolution.
• Capture and communicate clinical feedback, workflow insights, and user experience inputs to management and regional teams to support continuous improvement of product design, positioning, and clinical messaging.

Clinical Engagement and Internal Support

• Build strong professional relationships with surgeons, operating room staff, anesthesia teams, and nursing leadership, acting as a trusted clinical advisor and escalation point for complex clinical discussions.
• Act as the primary clinical interface with healthcare professionals, engaging with surgeons, clinical teams, and hospital stakeholders to support solution design, evaluations, demonstrations, and clinical adoption.
• Support internal sales and product teams through coaching, field accompaniment, and knowledge transfer, strengthening clinical competence across the commercial organization.
• Participate in workshops, clinical events, trainings, and congresses to represent HST clinical expertise and support market education initiatives.

Compliance and Patient Safety

The role requires strict adherence to medical device regulations, local laws, company quality systems, and patient safety standards, maintaining professional ethical conduct at all times.

A critical responsibility involves Pharmacovigilance and Adverse Event (AE) Reporting:

1. Identify, collect, and report any safety information, including adverse events, related to any Baxter product.
2. Ensure reporting to the PV department within one (1) business day.
3. Collect minimum required information: patient details (initials, age, gender), reporter information, product details (name, batch/lot numbers, route and date of administration), and event information (onset date, outcome).
4. Educate customers on the importance of safety reporting and vigilance.

Experience Required

Candidates for this position should possess 5-10 years of experience relevant to clinical applications and technical support within the medical device or healthcare industry.