Cluster Assistant Sales Manager

About the Role

Marriott International is seeking a Cluster Assistant Sales Manager for a full-time position in Riyadh. This role supports the solicitation and management of sales opportunities, ensuring proper and timely business turnover for effective service delivery. The Cluster Assistant Sales Manager will focus on building long-term, value-based customer relationships to achieve sales objectives and is expected to meet personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base for sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate and effective turnover to Event Management.
• Participate in sales calls with the sales team to acquire new business and close deals.
• Support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business to achieve personal and location revenue goals.
• Understand market conditions, competitor strengths and weaknesses, economic trends, and supply and demand to position sales effectively.
• Assist in securing optimal opportunities for the location based on market conditions and needs.
• Understand the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service and Relationship Management

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and uphold the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations.
• Interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in sales, preferably within the hospitality sector. The role requires a proactive approach to sales, strong relationship-building skills, and an understanding of market dynamics.

About Marriott Hotels and JW Marriott

Marriott Hotels focuses on elevating hospitality through innovation and consistent comfort. As a host, you will contribute to delivering thoughtful, heartfelt service that upholds the brand's legacy of "Wonderful Hospitality. Always." JW Marriott, part of Marriott International's luxury portfolio, operates over 100 properties globally. The brand emphasizes associate well-being, believing that happy associates lead to happy guests. JW Marriott fosters a community-oriented work environment, offering opportunities for training, development, and recognition within a luxury setting that prioritizes holistic well-being.

Application Process

Interested candidates are encouraged to apply to join Marriott International, where you can contribute to a global team and develop your career within a portfolio of renowned brands.