Cluster Communications Manager

About the Role

Rosewood Hotel Group is seeking a Cluster Communications Manager to join the Sales & Marketing team in Riyadh, Saudi Arabia. This full-time role supports Rosewood AMAALA and Rosewood Red Sea, two luxury destinations. The Cluster Communications Manager will be responsible for the public relations and communications strategy for both properties, focusing on building brand reputation and increasing visibility across Saudi Arabia, the GCC, and international markets.

Key Responsibilities

• Develop and execute integrated public relations and communications strategies to enhance awareness, reputation, and earned media visibility for both destinations across local, regional, and international markets.
• Build and maintain relationships with journalists, editors, broadcasters, influencers, government communication offices, cultural institutions, and key industry stakeholders in Saudi Arabia, the GCC, and priority international markets.
• Lead the creation, review, and distribution of press releases, media kits, executive messaging, speeches, statements, Q&As, fact sheets, and thought leadership content consistent with the Rosewood brand voice.
• Manage high-profile media visits, influencer stays, broadcast productions, executive interviews, and destination storytelling opportunities to ensure meaningful coverage outcomes.
• Support senior leadership visibility by preparing executive communications, interview briefings, talking points, media training materials, and strategic messaging frameworks.
• Manage PR agencies and external partners, ensuring clear objectives, measurable outcomes, strong brand alignment, and effective return on investment.
• Contribute to crisis communications and reputation management efforts, including monitoring media sentiment, identifying potential risks, and supporting the development of response strategies.
• Collaborate with Sales & Marketing, Operations, Wellness, F&B, Experiences, Guest Relations, Corporate Communications, and destination stakeholders to uncover compelling stories and ensure consistent messaging.

Required Qualifications and Skills

• Demonstrated understanding of how public relations, media engagement, and strategic communications influence brand perception and reputation.
• Experience in luxury hospitality, tourism, lifestyle, destination marketing, or a related premium industry.
• An established network of media relationships across Saudi Arabia and the GCC.
• Exceptional writing and communication skills, with the ability to adapt style for various audiences including media, executives, government stakeholders, and luxury consumers.
• Strong cultural awareness and understanding of the Saudi media, tourism, and governmental environment.
• Ability to manage multiple stakeholders, priorities, projects, and deadlines simultaneously in fast-paced environments.
• Confidence, diplomacy, and relationship-building skills for engaging with senior leaders, partners, and VIP guests.

Work Environment

This role is based in Riyadh, Saudi Arabia, and involves regular travel to both Rosewood AMAALA and Rosewood Red Sea. The Cluster Communications Manager reports to the Cluster Director of Communications and works in close partnership with the Cluster Director of Sales & Marketing, corporate communications teams, destination stakeholders, government entities, media partners, and operational leaders.

Company Culture

Rosewood Hotel Group operates with a purpose of Enriching Lives and Creating Lasting Impressions, emphasizing relationship hospitality. The company fosters an inclusive environment that values diversity and supports associate growth and development through ongoing learning and collaboration.

Compensation and Benefits

Rosewood Hotel Group offers a competitive compensation and benefits package designed to support wellbeing, growth, and career development within a global luxury hospitality company.