COD (Cashier) Specialist

About the Role

J&T Express is seeking a COD (Cashier) Specialist to join our team in Riyadh. This full-time position is critical for managing and monitoring Cash on Delivery (COD) transactions, ensuring accurate cash collections, reconciliations, and settlements. The role requires strong coordination with various internal teams to maintain financial integrity and operational efficiency.

Key Responsibilities

• Monitor daily COD transactions and cash collections from delivery operations.
• Reconcile collected cash against delivered orders and system records.
• Track outstanding, missing, delayed, or unmatched COD payments.
• Investigate cash discrepancies and coordinate with relevant teams to resolve issues.
• Monitor returned, cancelled, and failed-delivery orders and their financial impact.
• Prepare daily, weekly, and monthly COD reconciliation reports.
• Coordinate with Finance and Operations teams regarding cash settlements and discrepancies.
• Follow up with drivers/couriers regarding pending cash collections and settlements.
• Ensure all COD transactions are accurately recorded and updated in the system.
• Maintain proper documentation and records for all cash-related transactions.
• Support the identification of irregularities, errors, or potential cash leakage.
• Provide regular updates and reports to the COD/Finance Supervisor or Manager.
• Follow company policies and procedures related to cash handling and financial controls.

Qualifications and Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 2-5 years of experience in COD, cash reconciliation, finance operations, or a similar role.
• Experience in last-mile delivery, logistics, e-commerce, or FMCG is preferred.

Work Environment

This role is based in Riyadh and operates within a dynamic environment that requires close collaboration with delivery, finance, and operations teams to ensure seamless cash handling processes.

Application Process

Candidates who meet the above qualifications are encouraged to apply. The salary for this position will be discussed during the interview process.