Collection Officer

About the Role of Collection Officer

eSolutionsMEA is seeking a Collection Officer to join their team in Riyadh, Saudi Arabia. This full-time position is responsible for managing accounts receivable, focusing on the timely collection of outstanding debts and deferred payments from clients. The role involves maintaining consistent communication with clients to negotiate payment methods and mitigate potential company losses.

Key Responsibilities

• Research client accounts and establish contact to agree on suitable payment plans, developing collection schedules and methods.
• Follow up with clients to collect receivables according to communicated deadlines, ensuring payments are processed promptly.
• Monitor accounts to identify overdue payments and debts, investigate historical data, and initiate legal actions when necessary, in coordination with the direct manager.
• Maintain and update account statuses and the client database, meticulously tracking all activities and payment records.
• Establish and maintain strong business relationships with clients, responding to queries and escalating complaints as required.
• Issue periodic statements and report on collection and accounts receivable status to relevant stakeholders.

Required Experience

Candidates should possess 2-5 years of experience in a relevant collection or accounts receivable role.

Work Location and Type

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia.