Director Solutions Delivery

About Visa

Visa is a global leader in payments technology, facilitating transactions across more than 200 countries and territories. The company aims to enable individuals and businesses everywhere through its payment solutions. At Visa, employees contribute to global impact, address significant challenges, and develop their skills.

Role Overview

Visa (KSA) is seeking a Director, Solutions Delivery for a full-time position in Riyadh. This role supports new business and market opportunities, contributing to business plans. Responsibilities include market analysis for products, researching marketplace requirements, and ensuring new products align with the organization's image and objectives. The Director will interact with systems, marketing, and sales during the product development stage, supporting long-term plans, new technologies, and industry trends. Digital fluency, including familiarity with emerging technologies such as Generative AI tools (*, ChatGPT, Microsoft Copilot), is required for daily work.

Key Responsibilities

• Lead product sales and deployment across KSA, Bahrain, and Oman.
• Drive affluent card issuance and retention to generate card fees, benefits resell, and other Visa revenues.
• Customize value propositions across market segments.
• Position Visa as the preferred network partner for Issuers and the brand of choice for consumers.
• Contribute to the overall development of the product function and Visa business within the GCC products organization.
• Oversee the Solutions Delivery team in the KSA, Bahrain, and Oman cluster.
• Generate thought leadership regarding consumer products.
• Collaborate with markets, key issuers, and other clients and partners to drive acquisition, profitable usage, payment volume, and revenue.
• Develop consumer segmentation strategies.
• Optimize portfolios and manage upgrades.
• Track performance and drive channel diversification.
• Promote Visa Digital solutions and innovations.
• Drive increased cross-border and e-commerce volume.
• Combine product management experience with client needs awareness to enhance customer engagement, usage, and preference for Visa accounts.
• Work effectively within matrixed organizations.
• Manage and develop team members, contributing to Visa's culture as an Employer of Choice.

Qualifications and Experience

• Over 10 years of relevant experience.
• Demonstrated experience in product sales and deployment.
• Proficiency in digital tools and emerging technologies, including Generative AI.
• Experience in consumer product management and strategy development.

Work Environment

This full-time position is based in Riyadh. Visa requires employees to work from the office at least three days per week; specific expectations will be confirmed by the Hiring Manager.