Executive Operations Director

About the Role

Ethra For Human Resources Consulting is seeking an Executive Operations Director to join their team in Riyadh. This full-time role involves supporting the CEO in managing executive priorities and coordinating shared services across various functions, including IT, Finance, and Legal. The position focuses on overseeing relationships with outsourced service providers and monitoring contract performance to ensure operational efficiency and effective cross-functional coordination.

Key Responsibilities

• Prepare concise briefings for the CEO, outlining facts, assumptions, options, risks, recommendations, and required decisions.
• Maintain a confidential decision log and confirm decisions with authorized decision-makers before communication.
• Draft CEO correspondence, talking points, and internal announcements for approval.
• Manage the management rhythm, including agendas, briefing materials, meeting records, action owners, deadlines, and follow-up.
• Coordinate with fractional leadership functions (finance, information security, compliance) and specialists, respecting their reporting lines.
• Follow up on management decisions until closure and report overdue actions to the CEO.
• Track contracted deliverables, recurring obligations, required inputs, service issues, and dependencies with various providers.
• Raise unresolved or material exceptions promptly, while deferring technical judgment and professional decisions to authorized owners.
• Maintain a provider calendar of key deliverables and contract milestones for CEO visibility.
• Coordinate Board-cycle logistics, governance calendar, management papers, version control, and action follow-up as directed by the CEO.
• Support the formally appointed Board Secretary.
• Coordinate CEO-sponsored projects, partnerships, and product initiatives, tracking milestones and identifying execution bottlenecks.
• Improve management information, reduce unnecessary reporting, and support approved automation/AI workflows with verification and information-security controls.

Qualifications and Experience

• Bachelor's degree in Business Administration, Finance, Economics, Law, or a related field.
• An MBA or relevant master's degree is preferred.
• 7+ years of total professional experience, with at least 2 years preferably in a CEO Office, Strategy, PMO, Management Consulting, or Executive Coordination role.
• Experience in the fintech or financial services industry is preferred but not mandatory.
• Demonstrated experience in executive coordination, contract management, managing outsourced service providers, and cross-departmental coordination.

Required Skills

• Ability to manage relationships with internal departments, external service providers, and business partners.
• Strong understanding of operational processes, management reporting, and executive support.
• Excellent written and spoken English communication skills.
• Practical experience using AI tools to support work and improve operational efficiency.
• Strong communication, problem-solving, organizational, and stakeholder management skills.
• High level of discretion, integrity, and confidentiality.

Work Environment

This is a full-time position based in Riyadh, focusing on critical operational support and coordination within the organization. The role requires close collaboration with the CEO and various internal and external stakeholders.

Application Process

Candidates meeting the specified requirements are encouraged to apply. Salary details will be discussed during the interview process.