Export Sales Engineer

About Alfanar Projects

Alfanar Projects is seeking an Export Sales Engineer to join their team in Riyadh. This full-time role involves providing solution selling to prospective clients and executing strategic deals, aligning customer requirements with proposed solutions to achieve sales targets.

Role Purpose

The primary purpose of this role is to provide solution selling to prospective clients, execute strategic deals, model financial business cases, and match customer requirements to proposed solutions. This must be done in a timely manner and according to quality standards as per company policies and procedures, with the goal of achieving the plan and targets of the Project Sales department.

Key Responsibilities

• Build and maintain strong relationships with decision-makers in large contracting companies, designers, architects, contractors, and consultants.
• Establish effective relationships with specifiers and consultants to secure product approvals.
• Develop a comprehensive project list covering all market sectors within the assigned territory.
• Engage with owners, consultants, main contractors, and sub-contractors to ensure successful project outcomes.
• Collaborate with management to identify existing and potential customers, specifying those with the potential to exceed budget requirements.
• Promote and sell the company’s product portfolio.
• Cooperate with the sales manager to set annual sales goals, including product volume, value, and selling price, involving strategic planning and financial forecasting.
• Provide solutions to clients' technical queries and ensure satisfactory resolution of customer complaints.
• Provide customer statements and ensure timely payments.
• Maintain accurate customer records, submit sales reports, and provide monthly project reports detailing status and other relevant activities.
• Update information on the CRM system and C4C weekly.
• Handle the preparation of technical prequalification submittals.
• Liaise with store, logistics, and finance departments to ensure timely delivery of goods and smooth operations.
• Coordinate with the finance department for internal invoicing to ensure timely payment processing.
• Attend team meetings and contribute to improvements, new ideas, and insights.
• Adhere to company policies and procedures to protect company property and reputation.

Accountabilities and Expectations

• Maintain updated soft and technical skills relevant to the job.
• Develop a clear vision and plan for career progression.
• Perform planned activities to meet operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide periodic reports detailing deviations and execution of planned tasks.
• Solve related problems and escalate complex operational issues as needed.
• Ensure quality requirements are met to develop effective quality control and processes, including specifications for products or activities.
• Coordinate well-defined written systems, policies, and procedures, seeking automation opportunities where possible.
• Comply with all relevant policies, procedures, and work instructions.
• Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity.

Qualifications and Experience

Candidates should possess 4-6 years of relevant experience in a similar role. The ability to obtain updated soft and technical skills related to the job is essential.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, requiring adherence to company policies and procedures to protect the company’s property and reputation.