Facilities Service Officer (FSO)📣 Job Ad

About Key Facilities Management Intl. Saudia

Key Facilities Management Intl. Saudia is a prominent organization specializing in the management and optimization of facility operations. We are actively seeking a dedicated professional to join our team in Riyadh, Saudi Arabia, to contribute to the enhancement of service delivery across our managed facilities.

Role Summary: Facilities Service Officer (FSO)

The Facilities Service Officer (FSO) plays a crucial role in ensuring the provision of exceptional operational services. This full-time position focuses on creating a positive experience for beneficiaries and visitors, supporting daily facility operations, and coordinating closely with various teams to uphold service quality and ensure compliance with safety and quality standards.

Key Responsibilities

• Receive and greet visitors and beneficiaries, providing necessary support and assistance.
• Offer information and guidance related to facilities and available services.
• Respond to customer inquiries and manage complaints and requests efficiently and professionally.
• Follow up on maintenance and service requests, coordinating with relevant authorities until completion.
• Monitor facility readiness and report any faults or observations requiring intervention.
• Conduct periodic inspections to ensure the cleanliness and safety of facilities.
• Prepare daily reports and document observations and operational activities.
• Coordinate with security, maintenance, cleaning, and operations teams to ensure service continuity.
• Comply with company policies, procedures, and occupational health and safety requirements.
• Maintain a professional appearance and conduct that reflects the company's image.
• Perform any other tasks assigned by the direct supervisor.

Required Experience and Attributes

This position is suitable for candidates with 0-1 years of relevant experience. The ideal candidate will demonstrate strong communication skills, a proactive approach to problem-solving, and a commitment to maintaining high standards of service and professionalism in a facilities management context.

Work Location and Type

This is a full-time role based in Riyadh, Saudi Arabia, serving the operations of Key Facilities Management Intl. Saudia across the Al Saudia region.

Application

We invite qualified candidates who are eager to contribute to a dynamic and service-oriented facilities management environment to apply.