Host/Hostess

About the Host/Hostess Role

Marriott International is seeking a Host/Hostess to join the team in Riyadh. This full-time position involves greeting guests, managing seating arrangements, and ensuring a positive dining experience. The role requires 0-1 years of experience in a related field.

Key Responsibilities

• Greet guests and determine the number in their party.
• Seat guests efficiently at clean, available tables, ensuring proper place settings.
• Guide guests through dining areas and provide assistance as needed.
• Arrange tables, chairs, and settings, including organizing seating for groups with special needs.
• Ensure menus are current, clean, plentiful, and wrinkle-free.
• Maintain cleanliness of work areas throughout the day, following clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
• Adhere to all company safety and security policies and procedures, reporting any incidents or unsafe conditions.
• Maintain a clean and professional uniform and personal appearance.
• Welcome and acknowledge all guests according to company standards.
• Communicate professionally and clearly with guests and colleagues, including answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships, support team goals, and address employee concerns appropriately.
• Ensure adherence to quality expectations and standards.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Team Environment

This role is part of the W Hotels team, a brand within Marriott International. W Hotels focuses on igniting curiosity and expanding experiences for guests, driven by a philosophy of "Whatever/Whenever." The team values innovation and a forward-looking approach to luxury hospitality.

Compliance and Professionalism

The Host/Hostess is expected to complete all required safety training and certifications, maintain confidentiality of proprietary information, and protect company assets. The role also involves performing other reasonable job duties as requested by supervisors.

Experience and Qualifications

• 0-1 years of experience in a relevant field.
• Ability to follow company policies and procedures.
• Strong communication and interpersonal skills.