Housekeeping Coordinator (Saudi Only)

About the Role

St. Regis Hotels & Resorts is seeking a Housekeeping Coordinator to join their team in Riyadh. This full-time position is ideal for candidates with 0-1 years of experience, focusing on supporting daily housekeeping operations and ensuring efficient room management.

Key Responsibilities

• Run sold room reports, verify room status, and identify discrepant rooms.
• Prioritize room cleaning schedules and update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily activities.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned promptly and assign rush rooms or those previously on the 'Do Not Disturb' list.
• Complete all required Housekeeping paperwork accurately.

Operational Standards and Coordination

The Housekeeping Coordinator will ensure adherence to all company and safety and security policies and procedures. This includes reporting maintenance problems, safety hazards, accidents, or injuries, and completing necessary safety training and certifications. The role also involves maintaining a professional appearance and uniform, protecting company assets, and ensuring confidentiality of proprietary information.

Guest and Team Interaction

This position requires welcoming and acknowledging all guests according to company standards, anticipating and addressing their service needs, and expressing genuine appreciation. The coordinator will also foster positive working relationships with colleagues, support team goals, and communicate effectively using clear and professional language. Accurate preparation and review of written documents are essential.

Qualifications and Requirements

• 0-1 years of experience in a similar role.
• Ability to use computers for entering and locating work-related information.
• Capability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Commitment to following all company policies and procedures.

Work Environment

This is a full-time position based in Riyadh, requiring active participation in daily hotel operations. The role involves working closely with various departments to ensure seamless guest experiences and efficient housekeeping services, performing other reasonable job duties as requested by Supervisors.