Hygiene Officer

About the Role

Marriott International is seeking a Hygiene Officer to join The Ritz-Carlton team in Riyadh. This full-time position involves upholding the "Gold Standards" of The Ritz-Carlton, ensuring exceptional service and operational excellence. The role is integral to maintaining the brand's reputation for luxury hospitality and guest care.

Company Overview

Marriott International is committed to being an equal opportunity employer, valuing diversity and fostering an inclusive environment. The Ritz-Carlton, with over 100 award-winning properties globally, is renowned for creating memorable guest experiences. The company's culture is built on its Gold Standards, which guide daily operations and emphasize employee promise, credo, and service values.

Key Responsibilities

• Transmit information and documents using computer systems.
• Prepare and review written documents, including daily logs, business letters, memoranda, and reports, ensuring accuracy and completeness through proofreading and editing.
• Exchange information with colleagues using electronic devices such as pagers, two-way radios, and email.
• Enter and retrieve data from computer databases using a keyboard, mouse, or trackball to update records, files, and reservations, and to respond to guest inquiries.
• Operate standard office equipment as required.
• Adhere to all company policies and procedures, maintain a clean and professional appearance, ensure confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally, prepare accurate written documents, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new methods to enhance organizational efficiency, productivity, quality, safety, and cost-savings.
• Handle and move objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as assigned by supervisors.

Work Environment and Culture

This role operates within a professional environment where adherence to The Ritz-Carlton's Gold Standards is paramount. The culture emphasizes empowerment, creativity, thoughtfulness, and compassion among associates. Employees are expected to exemplify the Gold Standards, including the Employee Promise, Credo, and Service Values, contributing to a team dedicated to delivering luxury service globally.

Commitment to Diversity

Marriott International is an equal opportunity employer that values diverse backgrounds and experiences. The company is committed to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law.