Hygiene Officer

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Hygiene Officer to join its team in Riyadh, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience who are committed to maintaining high standards of operational efficiency and guest satisfaction within a luxury hospitality environment.

Key Responsibilities

• Transmit information and documents using computer systems.
• Prepare and review written documents, such as daily logs, business letters, memoranda, and reports, ensuring accuracy and completeness through proofreading and editing.
• Exchange information with colleagues using electronic devices, including pagers, two-way radios, and email.
• Enter and retrieve information from computer databases to update records, files, and reservations, and to respond to guest inquiries.
• Operate standard office equipment as required.
• Adhere to all company policies and procedures, ensuring a clean and professional appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally and clearly, prepare accurate written documents, and answer telephones with appropriate etiquette.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement improvements for organizational efficiency, productivity, quality, safety, and cost-savings.
• Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
• Undertake other reasonable job duties as assigned by Supervisors.

Company Culture and Standards

The Ritz-Carlton is recognized globally for its luxury service, delivered through the "Gold Standards" by its Ladies and Gentlemen. These standards, including the Employee Promise, Credo, and Service Values, guide daily operations and contribute to the brand's reputation as a leader in luxury hospitality. As a member of the team, the Hygiene Officer will learn and exemplify these foundational principles, ensuring gracious and thoughtful service delivery.

Qualifications and Experience

• 0-1 years of relevant experience.
• Ability to operate computer systems and standard office equipment.
• Proficiency in preparing and reviewing written documents.
• Strong communication skills, both written and verbal.
• Commitment to following company policies and procedures.
• Ability to maintain confidentiality and protect company assets.

Work Environment

This role is based in Riyadh, Riyadh, Saudi Arabia, and operates on a full-time basis. The Ritz-Carlton fosters a collaborative environment where employees are encouraged to be creative, thoughtful, and compassionate, contributing to a culture that drives success and guest satisfaction.

Career Growth

Joining The Ritz-Carlton means becoming part of Marriott International's portfolio of brands. This affiliation offers opportunities for professional development, enabling individuals to perform their best work, fulfill their purpose, belong to a global team, and achieve their full potential.