Information Systems Manager

About the Role

Hilton is seeking an Information Systems Manager to join its team in Riyadh, Saudi Arabia. This full-time role involves overseeing IT operations and strategy across multiple properties, ensuring system performance, security, and compliance with established standards. The Information Systems Manager will play a key role in supporting hotel operations and leading technology projects.

Key Responsibilities

• Support the design and execution of IT initiatives, aligning them with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services.
• Monitor, diagnose, and adjust performance on LAN and network servers, managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability.
• Identify and implement solutions for user concerns related to personal computing, software applications, and network connectivity, providing necessary training and support.
• Oversee the implementation, maintenance, and upgrades of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN) standards and certification requirements, including managing shared technology resources and backup procedures.
• Assist with the execution of major system implementations, such as workstation and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring timely and budget-compliant project completion with minimal operational disruption.
• Collaborate with property management to ensure smooth IT operations, maintain critical site systems, and efficiently troubleshoot issues to minimize downtime.
• Recruit, train, supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build and retain a high-performing team.

Required Experience

• Candidates should possess 5-10 years of relevant experience in information systems or IT management.

About Hilton

Hilton is a global hospitality leader recognized for its workplace culture. The company focuses on delivering experiences for guests and fostering an environment for its Team Members. Hilton has received recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Work Environment

This role is based in Riyadh, Riyadh, Saudi Arabia, and operates on a full-time basis. The Information Systems Manager will work within a team-oriented environment, contributing to the technological infrastructure that supports Hilton's hospitality services.