Information Technology Business Analyst📣 Job Ad

About Tata Consultancy Services

Tata Consultancy Services (TCS) is a global IT services, consulting, and business solutions organization. For over 50 years, TCS has partnered with many of the world’s largest businesses in their transformation journeys. The company offers a consulting-led, cognitive-powered, integrated portfolio of business, technology, and engineering services and solutions, delivered through its Location Independent Agile™ delivery model. As part of the Tata group, India's largest multinational business group, TCS has over 616,171 consultants across 53 countries.

The Role: Information Technology Business Analyst

TCS is seeking an experienced Information Technology Business Analyst to join its team in Riyadh, Saudi Arabia. This full-time role requires 5-10 years of experience and focuses on understanding business needs, translating them into functional requirements, and collaborating with technical teams to deliver solutions. The analyst will play a critical role in digital transformation initiatives, particularly within the banking and financial services domain.

Key Responsibilities

• Engage with business stakeholders to understand business needs, objectives, and functional requirements.
• Conduct requirement-gathering workshops and discussions with Business, Product Owners, IT, and other stakeholders.
• Analyze requirements and translate them into detailed Functional Specification Documents (FSDs) and other functional documentation.
• Prepare and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs/FSDs), User Stories, Use Cases, Process Flows, Acceptance Criteria, and Requirement Traceability Matrices (RTMs).
• Collaborate with technical teams to understand system capabilities, interfaces, APIs, dependencies, and implementation constraints.
• Perform functional analysis, impact analysis, gap analysis, and process analysis for new requirements and change requests.
• Support solution/design discussions and ensure proposed solutions adequately address business requirements.
• Work closely with UI/UX teams on mobile/web banking journeys, ensuring designs align with approved business requirements.
• Coordinate with Development, QA, Integration, Architecture, Security, and other teams throughout the implementation lifecycle.
• Clarify functional requirements and resolve queries raised by developers and testing teams during implementation.
• Review test scenarios and test cases to ensure adequate coverage of business and functional requirements.
• Support SIT, UAT, defect triage, production deployment, and post-production/hypercare activities as required.
• Analyze production issues/incidents from a functional perspective and coordinate with relevant teams for resolution.
• Identify dependencies, assumptions, risks, gaps, and open points, proactively driving them to closure.
• Maintain proper requirement traceability and ensure changes to requirements are documented and communicated to all stakeholders.
• Participate in Agile ceremonies including backlog refinement, sprint planning, daily discussions, demos, and retrospectives.
• Ensure timely stakeholder communication and provide clear updates on requirements, dependencies, risks, and delivery status.

Required Skills and Experience

• 5-10 years of experience in a relevant IT Business Analyst role.
• Strong experience in the Banking / Financial Services domain.
• Hands-on experience with Mobile Banking, Digital Banking, or Internet Banking applications.
• Strong experience in preparing Functional Specification Documents (FSDs) and detailed functional requirements.
• Good understanding of banking products, customer journeys, and digital banking processes.
• Strong understanding of the Software Development Life Cycle (SDLC) and Agile delivery methodologies.
• Ability to understand and discuss APIs, system integrations, interfaces, data flows, and backend dependencies with technical teams.
• Experience working with Development, QA, Architecture, Integration, and Product/Business teams.
• Strong requirements elicitation, documentation, analytical, and problem-solving skills.
• Excellent stakeholder-management and communication skills.
• Ability to independently drive requirements and coordinate across multiple teams.

Preferred Qualifications

• Prior experience specifically as an IT Business Analyst within a bank or digital banking transformation program.
• Experience with banking domains such as Accounts, Payments, Cards, Loans/Financing, Remittances, Customer Onboarding, KYC, Digital Channels, or related banking products.
• Experience working on mobile and web banking customer journeys.
• Experience working in large-scale Agile banking transformation programs.
• Experience with tools such as JIRA, Confluence, Figma, or equivalent requirement/design collaboration tools.

Location and Work Type

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity to contribute to significant digital transformation initiatives within a leading global IT services organization.