Installation Engineer

About the Role

KONE is seeking an Installation Engineer to manage and control projects from the sales/installation handover phase through to completion and handover to the client and Maintenance team. This full-time position is based in Riyadh and requires 3-5 years of experience. The role involves leading and managing the installation team to ensure safe, high-quality, and on-time delivery of KONE solutions within budget.

Key Responsibilities

• Lead and manage the installation team to ensure safe, high-quality, and on-time project delivery within budget.
• Act as the primary KONE interface for customers and other stakeholders throughout the project fulfillment process.
• Support the sales team with pre-tender and tender activities as requested.

Customer and Sub-contractor Relationship Management

• Ensure customer satisfaction and maintain the quality of installation work.
• Oversee the quality and safety performance of sub-contractors.
• Serve as the single point of contact for the customer during installation regarding site management, managing both internal and external communication throughout the project.

Team Leadership and Development

• Accountable for the development and wellbeing of site operatives.
• Manage the performance of the installation team and individual members.
• Determine objectives, plan, organize, communicate with, control, and motivate the installation team.
• Identify training needs for field operatives and manage their training plans.

Work Environment and Culture

KONE fosters a collaborative work culture that supports diversity, growth, and wellbeing. The company offers a dynamic team environment and comprehensive learning and development programs. Employees receive regular feedback through performance discussions and have opportunities for individual development, including mentoring and coaching programs. KONE operates with a value-based culture, promoting flexibility, trust, and respect, and is committed to sustainability and innovation.

Qualifications and Experience

• 3-5 years of experience in a relevant field.
• Proven ability to manage projects from initiation to completion.
• Experience in leading and managing teams.
• Strong communication and stakeholder management skills.