Jira Administrator📣 Job Ad

About Nextwo Co.

Nextwo Co., a subsidiary of T2, was established to leverage technology talent from Jordan and Egypt to support Saudi Arabia's digital economy. The company has evolved from a staffing initiative into a comprehensive human capital and technical manpower partner, specializing in areas such as SAP, Oracle, AI/ML, Cloud Architecture, Software Development, UI/UX, Fintech, and Finance. Nextwo operates in Saudi Arabia, Jordan, and Egypt, offering Offshore Development Centers, hybrid models, onsite manpower placement, and managed services. The company maintains a talent retention rate of over 90% and achieves 60% cost savings for its partners.

The Role of Jira Administrator

Nextwo Co. is seeking a Jira Administrator to join its team in Riyadh, Saudi Arabia. This full-time role requires 2-5 years of experience and involves managing and optimizing Jira environments to support business workflows and project management needs. The successful candidate will be responsible for the configuration, maintenance, and support of Jira and its integrated systems.

Key Responsibilities

• Administer Jira projects, workflows, issue types, screens, fields, permissions, and notifications.
• Manage users, groups, roles, and access controls within Jira.
• Configure Jira Service Management, including workflows, SLAs, queues, and request types.
• Create dashboards, reports, filters, and JQL queries to support project tracking and reporting.
• Develop Jira automation rules to enhance and improve business workflows.
• Support Jira integrations with systems such as Confluence, Bitbucket, Git, APIs, and other enterprise systems.
• Troubleshoot Jira performance, configuration, workflow, and integration issues.
• Perform Jira upgrades, maintenance, and configuration management tasks.
• Provide user support, training, and technical documentation for Jira users.

Required Experience

• Candidates should possess 2-5 years of experience in Jira administration.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a professional environment focused on delivering technical manpower and managed services across various digital economy sectors.

Application Process

The salary for this position will be disclosed during the application process. Interested candidates are encouraged to apply.